Southern Volkswagen Greenbrier - Service Center

Excellent service and follow through Tara was quick to respond and kept me informed on the status of my vehicle repair. Southern VW has extremely accommodating staff. The service and sal Tara was quick to respond and kept me informed on the status of my vehicle repair. Southern VW has extremely accommodating staff. The service and sales areas are clean and comfortable. More

THE BEST First thank you for costumer first service. Next thank for the loaner car given to me to go eat lunch while I wait for an oil change. That's what keep First thank you for costumer first service. Next thank for the loaner car given to me to go eat lunch while I wait for an oil change. That's what keep me coming back. More

Great Service Very friendly and knowledgeable service advisor. Excellent communication skills. Timely service status updates and convenient text messaging. Thorou Very friendly and knowledgeable service advisor. Excellent communication skills. Timely service status updates and convenient text messaging. Thoroughly explained invoicing and the service performed. Thoughtful and timely service follow up. More

My Oil change review I gave Southern Volkswagen a 5 star review due to my customer service experience I received from Tara McCullough. She was very friendly and personable I gave Southern Volkswagen a 5 star review due to my customer service experience I received from Tara McCullough. She was very friendly and personable. The lady at the check out counter was also very nice! More

Very Satisfied I came in for maintenance. Had a lot done on my vehicle and picked it up fairly quick. A lot quicker than I thought. The service department was incred I came in for maintenance. Had a lot done on my vehicle and picked it up fairly quick. A lot quicker than I thought. The service department was incredibly professional and helpful. I highly recommend service here to anyone. More

Treffic job as always! I brought my car back due to the tires shaking after the previous vist for tire rotation. Tara, my advisor recommended wheels balance and an alignment I brought my car back due to the tires shaking after the previous vist for tire rotation. Tara, my advisor recommended wheels balance and an alignment. She kept me informed the status via text message. My car rides great now. Thank you Tara! Everyone at Southern VW is pleasant and helpful always! More

Annual inspection, oil change, tire alignment Greenbrier's service department is very professional. Tara, my service advisor, was great to work with. She took care of getting my car in and out a Greenbrier's service department is very professional. Tara, my service advisor, was great to work with. She took care of getting my car in and out as quickly as possible. She's professional and very friendly and made my visit pleasant. More

Quick service department Wes was very professional and helpful during my service appointment. I appreciate him going above and and beyond to explain to me the issues my car wa Wes was very professional and helpful during my service appointment. I appreciate him going above and and beyond to explain to me the issues my car was having and keeping me informed, the service tech working on my car was polite and knowledgeable of the condition of my car. Best service writer I've dealt with! I'll be asking for him next service appointment! Thank you Wes! Also, the gentleman who valets is very friendly and courteous! More

Great Service I had a special order rear door latch installed, while I waited at the dealership. Everyone I dealt with that day were top notch. I am always happy I had a special order rear door latch installed, while I waited at the dealership. Everyone I dealt with that day were top notch. I am always happy with the work done by everyone in the Service Department. Thank you Southern VW! More

A First Class Experience - as always! Professionalism, Courtesy, Integrity and 1st class Customer Service are your hallmarks. Brett, Wes and Vicky are truly All-Stars in their field and Professionalism, Courtesy, Integrity and 1st class Customer Service are your hallmarks. Brett, Wes and Vicky are truly All-Stars in their field and represent the Greenbriar VW team in the best way possible. They all deserve a Five Star Rating. Bravo Zulu all! More