Southern Volkswagen Greenbrier - Service Center

Driving Southern! The service writers listen to your car concerns and offer the best car care without being pushy & overbearing. The service didn't take all day. The service writers listen to your car concerns and offer the best car care without being pushy & overbearing. The service didn't take all day. More

oil change and tire rotation I was helped in a timely matter and explained how long it would take with a fair price. I knew that this dealership and staff care about the customer' I was helped in a timely matter and explained how long it would take with a fair price. I knew that this dealership and staff care about the customer's experience, More

Excellent Service I brought my VW Passat in for the 215,000 mile service. Andrew Smithson, my service consultant, told me what work needed to be done, kept me appraise I brought my VW Passat in for the 215,000 mile service. Andrew Smithson, my service consultant, told me what work needed to be done, kept me appraised of the status and had me in and out of the dealership in just under 2 hours. Excellent service! More

Required Maintenance Everything went as expected and I had my car back sooner that I thought. Will return to this dealership for the next required car appointment. Everything went as expected and I had my car back sooner that I thought. Will return to this dealership for the next required car appointment. More

Software update I was able to bring in my car on time for a recall and they took me in with confidence and preparation. Everything was easy and clear. And I was in an I was able to bring in my car on time for a recall and they took me in with confidence and preparation. Everything was easy and clear. And I was in and out without delay. Wes was confident and honest. It was worth my time and effort to get everything fixed More

Excellent service from beginning to end. From the time I called to make my appointment until walking out the door I received excellent customer service. They kept a smile on my face and despi From the time I called to make my appointment until walking out the door I received excellent customer service. They kept a smile on my face and despite the hour and a half drive and the septics saying that I was going to be taken by a dealership. I will gladly return to Southern and Wes with the most ordinary problem. Thank you again Southern. More

Professional and fast. The wait time was good the service representative Tim was very nice and professional, good service, courtesy, friendly, good atmosphere, good customer The wait time was good the service representative Tim was very nice and professional, good service, courtesy, friendly, good atmosphere, good customer service and quick. More

Easy to work with While getting my rental car took a decent amount of time, everything else went very smooth. Whenever Tim realized that we would need my car for anothe While getting my rental car took a decent amount of time, everything else went very smooth. Whenever Tim realized that we would need my car for another day, he quickly extended the rental car at no cost to me. He was friendly and helpful, and my car was fixed as expected. More

Excellent Service #1 for VW maintenance service. My first time owning a VW and will only use Southern VW Greenbrier as my go to for my Passat #1 for VW maintenance service. My first time owning a VW and will only use Southern VW Greenbrier as my go to for my Passat More

Helpful and friendly Wes was very helpful and got me back on the road in no time. The loaner car was very clean and the service was great. Wes was very helpful and got me back on the road in no time. The loaner car was very clean and the service was great. More