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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,450 Reviews

1,450 Reviews of Southern Volkswagen Greenbrier - Service Center

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June 05, 2019

Great customer service Good customer service Service was a lil longer then stated but overall good service. I didn't think I would have to pay for batteries for my keys wh More

by HEALTHYPRIDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback! We are happy to hear of your positive experience at Southern Volkswagen Greenbrier, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, Farley Perkins Vice President 757-424-4689

June 05, 2019

Consistent Excellence Southern Volkswagen Greenbrier continuously provides consistent excellence. The entire team is professional at all times and the work is exceptional. More

by CHPRCHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Roy Schesventer
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your input and we are glad to hear that you are consistently impressed with the service we offer here at Southern Volkswagen Greenbrier. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Farley Perkins Vice President 757-424-4689

June 05, 2019

service great people great service start to finish work done fast and was kept up to date on the progress all the way to the finish More

by VBUBBAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farley Perkins, Cortez Gilliam, David Hoopes, Bill Latham, Reggie Myers, Cynthia Rawlings, Vicky Andries, Marceune Petit-homme, Bobby Ford, Sherard Bethea
Jun 13, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best regards, Farley Perkins Vice President 757-424-4689

June 03, 2019

Oil change and inspection Tara was very friendly and helpful and even got my car finished up earlier than promised! The pricing is fair and everything was explained to me, More

by LMBOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate you taking the time to share this review with us. I am pleased that Tara was helpful and able to provide you a friendly service experience. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best regards, Farley Perkins Vice President 757-424-4689

June 03, 2019

They know how to get the job done Everything went by pretty quick. I don’t mind staying while they service my car because I know the service usually goes by pretty fast More

by KIYANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Wes
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Farley Perkins Vice President 757-424-4689

May 31, 2019

service review Friendly staff, early drop off, fair pricing.. The free oil changes and state inspection with the car purchase has been a great value. Thanks to the e More

by JCF799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew service advistor
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best regards, Farley Perkins Vice President 757-424-4689

May 31, 2019

Service Work & Extended Warranty Normally when I go into the Souther VW Dealership, I'm in and out. This time took a little longer, but I am thankful for that. Wes took his time to e More

by GUDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley and Derek J
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! We're excited to hear that Wes took care of you! He is a great asset and we appreciate all he does. Best regards, Farley Perkins Vice President 757-424-4689

May 31, 2019

Great service Service department always fits me in when i need a repair. Friendly and knowledgeable staff. Fair price for services performed. Work is done in a time More

by JM31028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Farley Perkins Vice President 757-424-4689

May 30, 2019

It's the little things that count! Andrew and the Service Team are great.! Just a quick drop off and a few hours everything's gold. They took care of an annoying little problem quick More

by TRMCCANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your kind words! We appreciate Andrew as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best regards, Farley Perkins Vice President 757-424-4689

May 30, 2019

Glad to tell a friend As a repeat customer of Southern, they always make me feel like family and that they care. Farley in particular has been a constant whom I always app More

by ELEANORGAINES36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service, Farley Perkins, Cynthia Rawlings
Jun 04, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Best regards, Farley Perkins Vice President 757-424-4689

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