Southern Volkswagen Greenbrier - Service Center

Service is in the people you hire I have been coming here for a few years now. I used to expect a long morning and at times my vehicle not being worked on until hours after my appt tim I have been coming here for a few years now. I used to expect a long morning and at times my vehicle not being worked on until hours after my appt time. Tara provided wonderful customer service. She was with me soon as I pulled into the garage. I was in and out of there faster than I expected. Keep up the great work More

Wes: The Exemplar of Customer Service I was greeted by Wes right from the beginning I knew I could feel comfortable with this honest straight shooter. The man is clearly Consciousness and I was greeted by Wes right from the beginning I knew I could feel comfortable with this honest straight shooter. The man is clearly Consciousness and has a high desire to execute amazing service. Wes is someone to be looking at for future high ranking positions as he appeared to make all his coworkers work better and everyone seemed happy. Example: Wes went out of his way to give sound advice about my VW More

Awesome service! I came in for a oil change, state inspection, and recall. Andrew greeted me immediately and processed my paperwork quickly. I got a text with how to c I came in for a oil change, state inspection, and recall. Andrew greeted me immediately and processed my paperwork quickly. I got a text with how to contact him while waiting. While waiting, my sales person Cynthia saw me in the waiting room and came over to say hi. I was done within the timeframe I was given and everything was great! More

Great experience Service was wonderful, timely, and surprisingly inexpensive for everything I got done. Thanks Andrew & tech team for taking care of my Jetta! Will def Service was wonderful, timely, and surprisingly inexpensive for everything I got done. Thanks Andrew & tech team for taking care of my Jetta! Will definitely be back! More

Very helpful The customer service was absolutely wonderful. They never got annoyed no matter how many times I called. Just a wonderful experience as always with th The customer service was absolutely wonderful. They never got annoyed no matter how many times I called. Just a wonderful experience as always with them. More

Great! I’ve always had a great experience when I take my car for its scheduled maintenance. They always keep me up to date on service progress and always com I’ve always had a great experience when I take my car for its scheduled maintenance. They always keep me up to date on service progress and always complete my service with a high level of degree. More

Excellent customer service For my first time my experience was outstanding Tara did a outstanding job keeping informed and helping make good choices for my car I will be back For my first time my experience was outstanding Tara did a outstanding job keeping informed and helping make good choices for my car I will be back More

Everything was fine. I don't remember who was who, but Andrew answered a question my husband had after we left. Need four more words. I don't remember who was who, but Andrew answered a question my husband had after we left. Need four more words. More

Timely Service I look forward to my appointments to service my vehicle. I know I can trust the service department to correct any problems and always give me a h I look forward to my appointments to service my vehicle. I know I can trust the service department to correct any problems and always give me a heads up if something needs added attention. Always timely. More

Good service visit Andrew made the service visit quick and painless. He answered all of my questions and listened to everything I had to say. I will definitely ask for A Andrew made the service visit quick and painless. He answered all of my questions and listened to everything I had to say. I will definitely ask for Andrew any time I go in for service. More