Southfork Chrysler Dodge Jeep Ram

When I first bought from this dealership, one of the selling points to retain repeat customers was three years of oil changes. I was told that when I bought my first car with them, when I didn’t qualify selling points to retain repeat customers was three years of oil changes. I was told that when I bought my first car with them, when I didn’t qualify for it. But it was an incentive to purchase again, so I did. When I purchased again, I was told by the salesperson and the finance manager, repeatedly, the same selling point: three years of oil changes. Fast forward to now: I’ve just had the second vehicle for 1 year, and I’m told I’m out of oil changes. I tell them that is not what I was told. I’m then informed it actually meant three years OR three oil changes, whichever came first - which was patently NOT what I was told repeatedly over multiple visits. I felt very loyal to this dealership because I felt they took care of their customers, but now I feel lied to. I was considering purchasing from them again but I am reconsidering. This felt unfair, manipulative, and shady to promise something multiple times and then shrug and say, whoops, that’s not what we meant and it’s your fault you didn’t understand that. Never — NEVER — was anything other than the phrase “three years” used. I feel cheated and lied to. Take care at this dealership. More

Did oil change quickly. Nice break area.. Clean dealership. People who I spoke to were nice. Nice break area.. Clean dealership. People who I spoke to were nice. More

Professional and courteous staff. I purchased my truck from the dealership and always return for oil change. I purchased my truck from the dealership and always return for oil change. More

They gave me very good customer service and the wait time wasn’t long at all. Thank you wasn’t long at all. Thank you More

Wow what an awesome service experience. Had an oil change and tire rotation and they had it done and under an hour and they even cleaned my car! They even vacuumed. Wow who does that? Thank Had an oil change and tire rotation and they had it done and under an hour and they even cleaned my car! They even vacuumed. Wow who does that? Thank you Southfork for the awesome service! And a special thanks to my advisor Steven! He is totally on the ball! More

Great service! I love that they are able to communicate with you via text while vehicle is in service. Faster communication than an advisor having to walk around lo I love that they are able to communicate with you via text while vehicle is in service. Faster communication than an advisor having to walk around looking for the customer. Fast, efficient service every time! More

We have always shopped at Southfork for our last few vehicles. The service has always been great! Our salesman Noah worked around the clock to help us find the exact truck we were looking for. He made s vehicles. The service has always been great! Our salesman Noah worked around the clock to help us find the exact truck we were looking for. He made sure the deal went smoothly and there were no surprises at the closing table. We’re customers for life! More

Service dept was very professional even tho their computer had a major glitch They worked as quickly and efficient as they could and got me in and out in about an hr. computer had a major glitch They worked as quickly and efficient as they could and got me in and out in about an hr. More

I highly recommend connecting with Noah for your next vehicle. His patience and honesty made the experience so much easier for me. He and Rafael worked to help me get the car I wanted at the payments I n vehicle. His patience and honesty made the experience so much easier for me. He and Rafael worked to help me get the car I wanted at the payments I needed, without losing out on warranty and Gap. I’ll be calling Noah when it’s time to get a car for my son! More

Good service great people. Always friendly. One negative is that it’s a little bit expensive Always friendly. One negative is that it’s a little bit expensive More