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Southfork Chrysler Dodge Jeep Ram
Manvel, TX
1,624 Reviews
In the Houston area, when you're looking for a wide and diverse selection of new Chrysler, Jeep, Dodge and RAM and want to find a place that puts you first as you go through the process of looking for a new car, the right place to come is Southfork Chrysler Dodge Jeep RAM.
There are many things that set us apart from other Houston area dealerships, and that includes having a fully non-commissioned sales staff, as we work for you, and not for a commission. We're about helping you find the best fit in every aspect of the automotive experience, giving you the opportunity to explore the inner details of every vehicle we have here in our showroom, talking you through all the finer points when it comes to technology, performance, capability, and versatility in our sedans, sports cars, crossovers, trucks and SUVs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,624 reviews
February 09, 2022
Your service department and the service writer are excellent! I was very impressed with Lory Taylor! She did an awesome job as did the tech Larry Love! Both very knowledgeable and helpful! excellent! I was very impressed with Lory Taylor! She did an awesome job as did the tech Larry Love! Both very knowledgeable and helpful! More
by Capn
Employees Worked With
Lory Taylor and Larry Love
February 06, 2022
Elvira was great! Knowledgeable and very nice. The process to get a pre owned car was very streamlined and easy. They also gave me a reasonable amount for my trade in car. process to get a pre owned car was very streamlined and easy. They also gave me a reasonable amount for my trade in car. More
by Diego
Employees Worked With
Elvira Nolasco
February 05, 2022
DeAngelo at Southfork Chrysler Dodge and Jeep Ram was nothing short of amazing! Got us taken care of over the phone all we had to do when we came in was sign the paperwork and we were on our way. I will nothing short of amazing! Got us taken care of over the phone all we had to do when we came in was sign the paperwork and we were on our way. I will recommend DeAngelo and Southfork Chrysler Dodge and Jeep Ram to everyone I know in need of a new vehicle More
by Alice.young373
Employees Worked With
DeAngelo Hernandez
January 25, 2022
Chris Godwin the owner,, and his team went above and beyond the call of duty to help me with some extensive warranty work. The local dealer I purchased the vehicle from wouldn't even try to help. These beyond the call of duty to help me with some extensive warranty work. The local dealer I purchased the vehicle from wouldn't even try to help. These guys not only helped but got me fixed with superior customer service, but they kept me updated all the way. If you need a vehicle or service, give these guys a try, you won't regret it. More
by norm_payne
Employees Worked With
Mark, the Service Manager , Chris Godwin, Henry Pimentel
January 19, 2022
This is a review from 2018. Not the happiest of deals with Southfork but it turned out to be ok. I scheduled an appointment and a test drive of a used vehicle they had on the lot. I made the appointment with Southfork but it turned out to be ok. I scheduled an appointment and a test drive of a used vehicle they had on the lot. I made the appointment because I was coming from 50 miles away and wanted it to be as trouble free as possible. I get there and the vehicle I went in to test drive was full of mud and was not even cleaned. Knowing this appointment was made almost a week earlier, you would think they would have it cleaned up and ready for the test drive. I just walked out and started to head back home, the manager called me and apologized and told me to get breakfast and come back and it would be ready to go when I got back. An hour later I returned and they were still cleaning up the vehicle. I waited another 25-30 minutes for the test drive. After the test drive I noticed the sway bar linking were not installed and made it a point that i wanted them installed before taking delivery. After going through finance, i was ready to leave but noticed the sway bar links were not installed. At this point I was ready to just chalk it up as wasted time and take my business elsewhere. They assured me it will be done promptly, after another hour or so it was ready to go and I was on my way. I heard a lot of great things about Southfork and was looking forward to a great experience, unfortunately that didn't happen but i was finally happy to get the vehicle I wanted. They did get the issues fixed but it could have been a much better experience. More
by Paul S.
Employees Worked With
unsure, this review is from 2018
January 19, 2022
The first dealership in which a all of the management or almost all of them are involved in the process of your purchase, great experience! love it almost all of them are involved in the process of your purchase, great experience! love it More
by Guevarajessie1
Employees Worked With
James Marion, Henry Pimentel, Stefany Hercules
January 18, 2022
I had a great experience at Southfork . Our salesperson was very friendly and knowledgeable but not pushy like a lot of salespeople can be . The finance manager was great . He Went over everything wit was very friendly and knowledgeable but not pushy like a lot of salespeople can be . The finance manager was great . He Went over everything with me and even gave me information on jeep clubs in the area. He made my experience easy and painless. I give them a 10 out of 10 and will defiantly purchase from them again when the time comes . More
by Tmycoons
Employees Worked With
Bobby Parker, Stefany Hercules
January 08, 2022
This dealership uses deceptive practices to sell vehicles. They will tell you your financing is one thing and then once you leave they fraudulent alter your signature to get the deal done. They caus vehicles. They will tell you your financing is one thing and then once you leave they fraudulent alter your signature to get the deal done. They caused me to lose the home I was purchasing by lying to me and saying they were financing under my business credit. Afterward they altered the paperwork and placed it on my personal credit destroying my debt to income ratio. I asked over and over again and made it clear I would only purchase if it was on my business credit and Finance Manager swore that was how deal was structured. Once it hit my credit they did nothing to fix the situation. I lost two properties - my new home in Texas and an investment property I was buying. More
by T.l_mcintosh
Employees Worked With
Alex, Bobby Parker, Marshall Long
January 05, 2022
Came for routine service as well as to have a potential warranty issue looked at. Was quickly checked in and the service team was friendly and professional. Service work completed in a timely manner, pote warranty issue looked at. Was quickly checked in and the service team was friendly and professional. Service work completed in a timely manner, potential issue was diagnosed and no issue found. They also took care of a couple small recall matters the needed addressed. Overall great experience. More
by RGarmon
Employees Worked With
Lory Taylor *****
