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Southlake Kia

Merrillville, IN

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Employees
Reviews
Vehicles
4.7
423 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 423 reviews

June 26, 2024

Great staff ! !! Very informative and friendly when we walked in the door … fast easy and convenient More

by Bobe11782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey DiCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Southlake Kia responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with our staff and found them to be informative and friendly from the moment you walked in. Providing fast, easy, and convenient service is important to us, and we're glad that we met your expectations. If there's anything else we can do for you, please let us know!

June 22, 2024

Great service experience, although Kia engineers were slow to respond to the issue South Lake Kia was on top of it all the time. More

by Sissytruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrek Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcella Guerrero
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Jun 24, 2024 -

Southlake Kia responded

Thank you for your review! We're glad to hear that you had a great service experience with us. We always strive to stay on top of issues and provide the best possible service to our customers. Your feedback is appreciated, and we look forward to serving you again in the future.

June 15, 2024

Dan is the man! !! Got me an incredible deal on the first 2025 K5 in the streets of northwest Indiana More

by vinnyp829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Southlake Kia responded

Thank you for your exciting review! We're thrilled to hear that Dan got you an incredible deal on the first 2025 K5 in Northwest Indiana. Enjoy your new car, and we look forward to serving you again!

June 13, 2024

I appreciate all the help Earl gave us! He was very informative and helpful with us More

by juice1976.jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Southlake Kia responded

Hi, thank you for the positive review. We are happy to hear you had a great experience while working with Earl here at Southlake! Have a great day!

May 13, 2024

Dan at Southlake Kia was great to us! We visited him 5 times over 3 weeks to make sure we were getting the van we wanted at a price we could afford! Thanks Dan! #DanAlwaysDelivers More

by Walt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Southlake Kia responded

We're thrilled to hear about your positive experience with Dan at Southlake Kia! It's fantastic that he went above and beyond to ensure you got the van you wanted at a price that worked for you. #DanAlwaysDelivers indeed! If you need anything else or have any questions, feel free to reach out. Enjoy your new van!

April 29, 2024

Earl was great to work with! Was very detailed and thorough. Went above and beyond! More

by Justin.marcinkewicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Nymeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gaona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Southlake Kia responded

We're thrilled to hear that Earl provided you with an exceptional experience! Thank you for acknowledging his attention to detail and going above and beyond. We truly appreciate your feedback and look forward to serving you again in the future!

April 28, 2024

Dixie and Dan helped us get are Sportage hybrid and we came all the way from Wisconsin More

by David koller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
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Apr 30, 2024 -

Southlake Kia responded

That's quite the trip! We're glad that Dixie and Dan were able to assist you in getting your Sportage Hybrid. Safe travels back to Wisconsin, and enjoy your new vehicle!

April 28, 2024

Dan get it done! He gets the job done fast and is great to work with. Work with him any and every day of the week! More

by Chandlermurray56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Southlake Kia responded

That's fantastic to hear! We're delighted that Dan was able to provide you with such efficient and excellent service. Thank you for your positive feedback, and we hope to see you again soon!

April 25, 2024

The dealership is very clean, friendly, and professional. I am very happy we came in. Dan Drakulich was amazing and made the whole experience fun and pleasant. I will definitely come back!!!! More

by claudia216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berto Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Langmeyer Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Southlake Kia responded

Thank you for your wonderful feedback! We're delighted that you found our dealership clean, friendly, and professional. We're especially thrilled to hear that Dan made your experience fun and pleasant. We look forward to welcoming you back in the future!

April 12, 2024

Dan is the best! Extremely knowledgeable and personable. They definitely go the extra mile to make sure you are comfortable. I'd pick Kia and Dan anyday! More

by rbruszewki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Southlake Kia responded

Thank you for your fantastic feedback! We're delighted to hear that Dan provided you with an exceptional experience and that you found him to be knowledgeable and personable. We appreciate your kind words and are committed to going the extra mile for our customers' comfort. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

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