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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,789 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,789 reviews

June 19, 2025

Great place to bring my business This is the place l also bring my truck. They always do me right. More

by mikedh156
Recommend Dealer
Yes
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Jun 19, 2025 -

Southlake Nissan responded

Thank you so much for your continued trust and support! We're proud to be your go-to place for service and are always here to take great care of you and your truck. We truly appreciate your business!

June 19, 2025

nice people always get in. Appointments are always available. wait time could be faster alwasy seems to ake 1 1/2 to 2 hours. More

by amyjb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear you appreciate our friendly team and appointment availability. We understand your concern about the wait time and will continue working to improve our service speed while maintaining quality care for your vehicle. We appreciate your patience and continued support!

June 17, 2025

For one they will honor what they say most of the time what they tells you is the problem that's what it is mostlyI had to get my transmission replaced and they put it in with no problem everything Ryan s More

by frimogene6
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
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Jun 17, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! It’s great to hear that Ryan and the team stood by their word and took care of your transmission and other issues without any hassle. Keeping up with your service really makes a difference, and it sounds like they’ve been reliable and supportive throughout. We appreciate your trust and are glad you’re satisfied with the service you received!

June 16, 2025

Very courtesy young man do with their old job always asking me though I want a car wash I give them 10 More

by Valurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Southlake Nissan responded

Thank you for your kind words! We’re glad to hear our team was courteous and attentive throughout your visit. We appreciate the 10-star rating! If you ever need anything else, just let us know.

June 15, 2025

Great customer service and quality work on vehicles. Keeps us coming back. Thorough explanation on vehicle maintenance. More

by dianalreed
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Jun 17, 2025 -

Southlake Nissan responded

Thank you so much for your kind feedback! We're thrilled to hear our customer service and quality work keep you coming back. Providing thorough explanations is important to us, and we're glad it helps. Looking forward to serving you again!

June 14, 2025

Very nice service department very comfortable area to wait for your car to be serviced. The staff is very helpful and nice And so far the work seems to be also. More

by TONYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Southlake Nissan responded

Thank you for your positive feedback! We're glad you find our service department comfortable and our staff helpful and friendly. We appreciate your trust and look forward to continuing to provide great service for your vehicle!

June 14, 2025

Very clean and set up for easy the staff is very nice and friendly and very helpful. The hole act of buying a car was easy. More

by Dominic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Southlake Nissan responded

Thank you for your kind words! We're happy to hear you found our dealership clean and that our staff made your car-buying experience easy and enjoyable. We appreciate your business and hope you love your new vehicle!

June 13, 2025

I would highly recommend the Nissan Service Department for your vehicle service needs. I have been a loyal customer for over 30 years. I applaud the service advisors and techs. You get a friendly greet More

by mistyblue92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Rabatine and Juan Martinez
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Jun 17, 2025 -

Southlake Nissan responded

Thank you so much for your loyalty and kind words! We’re proud to have served you for over 30 years and thrilled to hear you appreciate our friendly service advisors, skilled techs, and the updates and deals we provide. Your recommendation means a lot to us!

June 11, 2025

Work was completed on time, with communication throughout the session. Check out was easy and fast. More

by jps728
Recommend Dealer
Yes
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Jun 12, 2025 -

Southlake Nissan responded

Thank you for the great feedback! We're glad to hear your service was completed on time and that our team kept you informed throughout the visit. It's our goal to make every part of the process—from drop-off to checkout—easy and efficient. We appreciate your trust in us and look forward to seeing you next time!

June 03, 2025

I was surprised to know that I was able to buy a new car thanks More

by johnnie19henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Southlake Nissan responded

We’re so glad we could help make that surprise a reality! Thank you for choosing us—enjoy your new car, and don’t hesitate to reach out if you need anything. Welcome to the Southlake family!

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