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Southlake Nissan

Merrillville, IN

4.7
1,770 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,770 reviews

March 20, 2021

They are caring and very professional. They kept me informed and they do a wonderful job. The quality of work is amazing. They take the time to listen. More

by Lainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick/service and Darrell/body shop., Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Hi Lainey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2021

randy is so nice and always help me when i need work on my car! he always make sure i can get an appointment without any problem! More

by liznunezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2021

Wonderful costumer service with sound technical staff and mechanics. Always impressed after every visit. My wife and I have never been disappointed, nor felt we were given false diagnosis. Worthy of the 5 st More

by jmolmos75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Jmolmos75, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2021

Both Brian and Randy are friendly and go above and beyond to take good care of me and my vehicle. I wouldn’t take my car to anyone else. More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Kh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

March 17, 2021

Very friendly customer service people.My car was ready Very friendly customer service people. My car was ready in a timely manner as I was told by the service guy. He called me that it was ready for pi More

by deermom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2021

The service is always fantastic but I was not not comfortable with most employees walking around without masks on with a pandemic still going on when you are seated in the area where they are constan More

by clarkmdxt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We apologize that some of our employees did not have their masks on during your visit. We will reiterate the importance of wearing a mask around our customers. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2021

First time there. Everyone made me feel welcome. They explained everything very well. Will definitely return. Waiting area was very nice. Randy was TOTALLY AWESOME. More

by Savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy was Totally AWESOME , Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Savannah, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

March 15, 2021

Very happy with my whole experience! Audrey went out of her way to make the whole experience great! We will definitely return for our future vehicles! More

by pavys333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Mike Ruffolo
Jun 08, 2021 -

Southlake Nissan responded

Pavys333, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2021

I love this location.... the workers were very nice. When I asked a question, they explained everything to me in a way that I could understand. It was very clean in there and the service was fast. I would re More

by kt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 08, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2021

Thank You to the entire staff Mr Youngblood, Dee Taylor and Pat! I was referred by Marc Pullins. Warmly greeted with professional and caring service that met my needs. I drove away happy and pleased! Hono More

by MoeTalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Youngblood Pat in finance, Deason Taylor
Jun 08, 2021 -

Southlake Nissan responded

Moetalk, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! We hope to be of service to you again in the future. Best wishes, Southlake Nissan Inc

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