Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southlake Nissan
Merrillville, IN
1,770 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,770 reviews
November 21, 2020
The service was performed within the amount of time promised. The chairs were socially distanced in the waiting area, all the customers wore masks. Service and billing departments were friendly and hel promised. The chairs were socially distanced in the waiting area, all the customers wore masks. Service and billing departments were friendly and helpful. More
by dgk1974
Verified CustomerEmployees Worked With
Carlos Maldonado, Randy Kawanna
November 21, 2020
Randy went far and beyond to give us great customer service. Our vehicle returned with perfect repairs and we we're completely satisfied. Thank you service. Our vehicle returned with perfect repairs and we we're completely satisfied. Thank you More
by ramirez.lauren67
Employees Worked With
Randy Kawanna
November 21, 2020
I am always satisfied with the customer service. They are truly professional and kind to their customers. They keep you informed on what's going on with your car. truly professional and kind to their customers. They keep you informed on what's going on with your car. More
by linda.spencer55
Employees Worked With
Randy Kawanna
November 20, 2020
Very very courteous and knowledgeable. Great facility with modern looking equipment and nice break area. Plenty of staff to expedite your situation. Very pleased with all your employees, especially Ran with modern looking equipment and nice break area. Plenty of staff to expedite your situation. Very pleased with all your employees, especially Randy in the service dept. Thank you. Tom Kermin More
by Tskermin
Employees Worked With
Randy Kawanna
November 20, 2020
Always friendly and professional. Appropriate time to finish the job correct. I’m confident in their work. Will recommend Nissan to others in the market looking to purchase a car. finish the job correct. I’m confident in their work. Will recommend Nissan to others in the market looking to purchase a car. More
by galanisone
Employees Worked With
Randy Kawanna, Keith Supler
November 17, 2020
I always receive good service whenever I take my car in for service. The service people are always so helpful and explain everything to me before they start working on my car. for service. The service people are always so helpful and explain everything to me before they start working on my car. More
by sshoback
Employees Worked With
Randy Kawanna
November 17, 2020
After 28 years, we have complete confidence on the best service anywhere.Brian Jensen always helps me or my wife when we arrive.Randy runs a top notch crew,very, very professional. they all know what to d service anywhere.Brian Jensen always helps me or my wife when we arrive.Randy runs a top notch crew,very, very professional. they all know what to do. thank you Slake Nissan. More
by dlh4244@comcast.net
Employees Worked With
Jim young Blood best mgr. Randy Kawanna best service mgr. period., Dixie Pineda, David Whelan, Keith Supler
November 16, 2020
I had a legite complaint but they took care of it very pleased, plan to buy another Nissan due to good customer service, I would recommend this dealer and service department pleased, plan to buy another Nissan due to good customer service, I would recommend this dealer and service department More
by Cindy Kraehmer
Employees Worked With
Randy Kawanna
