Southlake Nissan

Best service department around! Nissan Southlake has the best service department around! Staff is very knowledgeable and service manager, Randy is the absolute best in customer servi Nissan Southlake has the best service department around! Staff is very knowledgeable and service manager, Randy is the absolute best in customer service. You can tell how much he appreciates your business. The shop area and waiting center is very clean and accommodating. Definitely a 5 star experience! More

Fast no pressure. Keith Supler was our sales rep. He did an awesome job. I guess it did help that we already knew what he wanted to buy but he made it much easier and q Keith Supler was our sales rep. He did an awesome job. I guess it did help that we already knew what he wanted to buy but he made it much easier and quick without all the pressure sum sales reps put on customers. Thanks for making it a smooth and quick purchase Keith. Appreciate it More

A good deal We appreciated Will's no pressure approach, his sense of humor and his willingness to work between us and the finance manager for what we wanted. We appreciated Will's no pressure approach, his sense of humor and his willingness to work between us and the finance manager for what we wanted. More

Best Service Department Around Shout out to Shyenne and Randy in the Service Department, I am always treated like family from the second I drive into the shop quick service and my Shout out to Shyenne and Randy in the Service Department, I am always treated like family from the second I drive into the shop quick service and my car always gets a way! More

Oil Change I took my care for routine oil change and tire rotation. As usual Randy and Brian took care my car in am minimum amount of time. They returned the ca I took my care for routine oil change and tire rotation. As usual Randy and Brian took care my car in am minimum amount of time. They returned the car with a fresh car wash as well. More

Unhappy with scheduling My only complaint is it’s very hard to get anyone on the phone to schedule an appointment. I also wish you could schedule oil change appointments up t My only complaint is it’s very hard to get anyone on the phone to schedule an appointment. I also wish you could schedule oil change appointments up to 5:00. With all the traffic and construction in our area it’s hard to get there by 4:00 during the week. The service department however was wonderful. More

Service Center Went in for a diagnostic test, results concluded a engine and catalytic converter was needed. Everything thing was taken care within a week. Even wi Went in for a diagnostic test, results concluded a engine and catalytic converter was needed. Everything thing was taken care within a week. Even with a few unforeseen situations. Brian was professional and apologetic. Couldn't ask for better service. More

Oil change I had my standard oil change and tire rotation things went really well however I’m noticing a small leak I have to call in the morning to see if they I had my standard oil change and tire rotation things went really well however I’m noticing a small leak I have to call in the morning to see if they will look at that More

Very pleased Service was quick and friendly. Shayan answered all of my questions. During pickup, when I inquired as to where I could buy a battery for my key f Service was quick and friendly. Shayan answered all of my questions. During pickup, when I inquired as to where I could buy a battery for my key fob, the service manager had Shayan replace the battery at no charge! Much appreciated. More

Awesome Team Nissan team was very professional. They transported me to the beauty salon while my car was being serviced. They also picked me back up when I called Nissan team was very professional. They transported me to the beauty salon while my car was being serviced. They also picked me back up when I called , that was a plus for me. They really took good care of me . More