Southlake Nissan

The service department is so awesome! Always so helpful, efficient, and informative throughout the whole process! Grateful to have such a great service department to go through! Always so helpful, efficient, and informative throughout the whole process! Grateful to have such a great service department to go through! More

The service advisor Nicholas Barrett was excellent and took excellent care of my auto concerns. Nicholas Barrett made sure my service was excellent and the time was excellent. i’m happy with my service an took excellent care of my auto concerns. Nicholas Barrett made sure my service was excellent and the time was excellent. i’m happy with my service and care needs that Nicholas Barrett gave me. More

Carlos Maldonado was efficient, informative, & friendly during my entire experience at Southlake Nissan. Incredibly satisfied with my service & will continue to be a lifelong customer. during my entire experience at Southlake Nissan. Incredibly satisfied with my service & will continue to be a lifelong customer. More

Great experience at Southlake Nissan Service dept! Carlos took care of me, was very knowledgeable and got me in and out quickly. Thanks for the free car wash! Carlos took care of me, was very knowledgeable and got me in and out quickly. Thanks for the free car wash! More

Nick is the go to guy for anything your vehicle needs! Anything from an oil change to major repairs, he always treats you as his #1 priority! Anything from an oil change to major repairs, he always treats you as his #1 priority! More

Was told I would get the second key fob when I bought my title in on Monday. After 2 weeks of the run around ( it’s at our dealership, the weather, even Covid) asked them to buy me a promised fob. They sai title in on Monday. After 2 weeks of the run around ( it’s at our dealership, the weather, even Covid) asked them to buy me a promised fob. They said they could get me one at their price, I would have to pay for it. When I stated that from the beginning that that said they owed me a fob. I was told that there was not any paperwork saying they owed me anything. I would not deal with them again. I felt like I was lied to from the beginning, and jerked around for 2 weeks. Don’t trust them, get their promises in writing. I will be buying my second fob next week from another dealership. V. P. More

Michael was awesome and so helpful & the manager was even better. Communication was top tier and the environment was so welcoming. I appreciate them both. Thank you so much ! better. Communication was top tier and the environment was so welcoming. I appreciate them both. Thank you so much ! More

Very good sales staff. The know the cars well. Service department listens to the customer issues. The know the cars well. Service department listens to the customer issues. More

I applied and was approved for a car with a set of vin numbers and when I went to the dealership they sold me a car that I looked at a few days prior, at southlake kia. Instead of the car I was approved f numbers and when I went to the dealership they sold me a car that I looked at a few days prior, at southlake kia. Instead of the car I was approved for. The cars were different in price, different vin numbers, same exterior and interior color. Dixie P the internet car sales manager did that., I was charged for accessories that I didn’t ask for or need. Which is why I left the first time. I later decided to buy a rogue on line and had a horrible experience. This was the worst car experience of my life More

Incredible customer service. You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not ta You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not take my cars anywhere else! More