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Southlake Nissan

Merrillville, IN

4.7
1,790 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,790 reviews

December 05, 2023

Great customer service, courteous, and professional. Nissan service team goes out of their way to make sure you cared for to achieve the customer satisfaction needed. More

by bruceworksatfbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Dec 06, 2023 -

Southlake Nissan responded

Bruce, thank you for the positive review about our Nissan Service Team. We are happy to hear about your recent experience with us! Have a wonderful day.

December 04, 2023

Clean,respectful, manage time, courtesy, work as a team keep scheduled appointments, hard workers Nick More

by cacharleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Dec 06, 2023 -

Southlake Nissan responded

Hi, thank you for the positive feedback. We appreciate all the kind words about our Nissan Service Department. Have an awesome day!

December 03, 2023

We will definitely continue business with you. Great service and communication. Also seem to be honest and trustworthy. Hard to find in a dealership. More

by kristybertolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Dec 06, 2023 -

Southlake Nissan responded

Kristy, thank you for the positive feedback. We are happy to hear that your recent visit with Southlake Nissan was phenomenal. If you need anything in the future please don't hesitate to reach out. Thank you again, and have a great day!

December 03, 2023

South lake Nissan has an outstanding and super kind and professional team ! I love going to them ! More

by lalita_herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Dec 06, 2023 -

Southlake Nissan responded

Thank you for the review. We appreciate the kind words about the team here at Southlake. Have an amazing day!

December 03, 2023

I don't think they rotated my tires. That I paid to be done I called they said they did I don't believe it More

by salinasma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Dec 08, 2023 -

Southlake Nissan responded

Hi, we are sorry to hear about your recent visit with our Southlake Service Department. If you could call Randy our Service manager (219) 947-1600, so we can make talk more about this situation. Thank you, and have a great day!

December 03, 2023

Always trust the team at SouthLake, they are always polite and know me personally by name , this year 2023 , i had some major work done and recently took my 2008 quest for a oil change, appt was no pro More

by Letz.avon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Nick, Carlos Maldonado, Randy Kawanna
Dec 06, 2023 -

Southlake Nissan responded

Hi, thank you for the amazing feedback about your experience with our Nissan Service team. We are happy to hear how great your last visit with us was! If you need anything else in the future please don't hesitate to reach out or stop in. Have a great day!

December 03, 2023

Fast service, pleasant service personnel. The did the oil change in a faster time than I was quoted. More

by radarpouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna
Dec 06, 2023 -

Southlake Nissan responded

Hi, thank you for the positive feedback about our Nissan Service Department. Have a great day!

November 28, 2023

This was my first purchase from Southlake Nissan and the best car buying experience I ever had. Audrey Love was awesome and kind and worked with us on our trade in and purchase of our new Murano. I would d More

by Bgnat7411
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Nov 29, 2023 -

Southlake Nissan responded

Thank you for the review. We are happy to hear that this was the best car buying experience you have ever had. If there is anything you need in the future please don't hesitate to reach out. Have an amazing day, and enjoy your new car!

November 25, 2023

Very organized and texhnicians are bery knowleable eap the service manager. I would recommend anybody to them, good services and i am Impressed More

by jeinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 27, 2023 -

Southlake Nissan responded

Jeinette, thank you for the positive feedback. We are happy to hear that you were extremely impressed and happy when you left. Have an amazing day!

November 23, 2023

Always extremely knowledgeable & delivers upon demand. Very honest & flexible for quick solutions needed. Extremely personable! More

by mgsuits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 24, 2023 -

Southlake Nissan responded

Thank you for the positive review. We be sure to hire the best of the best, and make sure everyone is trained to the highest standard. Thank you for the kind words. Have a great day!

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