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Southlake Nissan

Merrillville, IN

4.7
1,831 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,831 reviews

August 15, 2025

My fluids were not topped off. I was supposed to get a call when service was completed did not happen. My underbelly carriage is not properly hooked up when I called about my exten More

by trudledge91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Southlake Nissan responded

Trudledge, we are extremely sorry to hear about this experience. We would like to talk about this situation with us. WIth your actual name not being on the review, or what kind of car you drive it is hard for us to find out who you are, and how to contact. If you could please respond to this with your full name, and what car you have so we can further investigate. Thank you!

August 14, 2025

Southlake Nissan is outstanding. They are knowledgeable and professional. Brian, Ryan, Carlos and Nick in service are the best. The entire service team works hard for the customer. More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Will.
Aug 18, 2025 -

Southlake Nissan responded

Thank you for the wonderful feedback! We’re so glad to hear that Brian, Ryan, Carlos, Nick, and our entire service team provided you with knowledgeable and professional care. We’ll be sure to share your kind words with them. And a big shoutout to Will B. for being your go-to in sales! We truly appreciate your recommendation and look forward to serving you again.

August 14, 2025

Easy and best experience yet buying a new car with Rocco Santana - highly recommend for auto needs More

by Lnj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco santana
Aug 18, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We’re so glad Rocco made your car-buying process easy and enjoyable. We truly appreciate your recommendation and look forward to helping with all your future auto needs!

August 13, 2025

Excellent service and employee's. Love Southlake Nissan!! Will be buying my next car there for sure! More

by SueHoevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gatton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Southlake Nissan responded

Thank you so much for your kind words! We’re thrilled to hear you love Southlake Nissan and had an excellent experience with our team. We look forward to helping you find your next car when the time comes!

August 08, 2025

Upset we were told this vehicle had items on it that were not on it or we can't find them. Other than that, Taylor was great. More

by janicel65
Recommend Dealer
Yes
Employees Worked With
Taylor Puentes
Aug 11, 2025 -

Southlake Nissan responded

Hi Janice. We are sorry to hear about this experience. Our GM has attempted to reach out and discuss what was said. If you could please reach back out to Sam! (219) 947-1600.

August 07, 2025

They did the work I needed done and went over the vehicle. It was done the time frame they gave me. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Southlake Nissan responded

Thank you for your feedback! We’re happy to hear your service was completed on time and met your needs. We appreciate your business and hope to assist you again soon!

August 06, 2025

Fast, Friendly,Professional! Service was spot on and happy with my experience overall! I will be back . More

by steffanie.house
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 11, 2025 -

Southlake Nissan responded

Thank you for the great feedback! We’re thrilled to hear you had a fast, friendly, and professional experience. We look forward to welcoming you back soon!

August 06, 2025

He’s very professional man. He’s doing very good job his name is.Rocco Santana More

by Elisavet papamihalakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Santana
Aug 11, 2025 -

Southlake Nissan responded

Thank you for your kind words! We’re glad to hear Rocco Santana provided you with such professional and excellent service. We appreciate your feedback!

August 05, 2025

Did an Excellent job expediting purchase. Very knowledgeable and efficient. Best car buying experience. Great dealer! More

by Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Southlake Nissan responded

Thanks for the great feedback! We're thrilled to hear it was your best car buying experience. Efficient, knowledgeable service makes all the difference—glad we could deliver! Enjoy your new ride!

August 05, 2025

Told dealer day before the I was driving 4. 5 hours from Dayton, Ohio to see the vehicle. I would come with a cashiers check for most of the funds and right personal check. I was told there was More

by GreenBayJim
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
Aug 05, 2025 -

Southlake Nissan responded

Thanks for sharing your experience—it definitely sounds like a long trip and a bit of a mixed bag. It’s good to hear the process was relatively quick once you arrived and that you were able to find a truck that met your needs. Hopefully the vehicle proves to be worth the drive and effort in the long run. Safe travels in your new ride!