Southlake Nissan

When I purchased my vehicle I was told I can take it anywhere as long as I have a paper trail for if anything happens for my warranty. The warranty said I needed permission to go else where. Which I got anywhere as long as I have a paper trail for if anything happens for my warranty. The warranty said I needed permission to go else where. Which I got told. We'll something happened and I needed it in writing and no one was willing to help me out and I've only had the car for almost 3yrs. So make sure you get everything in writing or make sure you get their full on approval in writing as well if anything happens to your car or else they dont care. Service manager Tony could write anything out for me and the supervisor believe Greg said he cant do anything and he didnt approve anything. And of course since my dealer dont work there no more. I didnt have any back up on being told when I got it I can take it anywhere. Transmission blew on me More

I needed tires and alignment and I was taken care of very well. The tires were priced reasonably and the alignment was solid. well. The tires were priced reasonably and the alignment was solid. More

Brian is excellent! Was prompt with my service, kept me informed and explained everything when the service was complete. Brian is the reason I will continue with South L Was prompt with my service, kept me informed and explained everything when the service was complete. Brian is the reason I will continue with South Lake Nissan and I will highly recommend South Lake to my friends and family. More

Bought a new car. Generally low pressure. Finance manager was somewhat rude. Another customer caused some delays which forced me to wait longer than I had to before si Generally low pressure. Finance manager was somewhat rude. Another customer caused some delays which forced me to wait longer than I had to before signing all of the paperwork More

Fast service got us in and out. We didn’t even have an appointment but they still took care of us!!!!! We didn’t even have an appointment but they still took care of us!!!!! More

Great place to bring my business This is the place l also bring my truck. They always do me right. bring my truck. They always do me right. More

nice people always get in. Appointments are always available. wait time could be faster alwasy seems to ake 1 1/2 to 2 hours. Appointments are always available. wait time could be faster alwasy seems to ake 1 1/2 to 2 hours. More

For one they will honor what they say most of the time what they tells you is the problem that's what it is mostlyI had to get my transmission replaced and they put it in with no problem everything Ryan s what they tells you is the problem that's what it is mostlyI had to get my transmission replaced and they put it in with no problem everything Ryan said was gonna happen it did they kept up their part and I kept up mines as long as you get your services done and something goes wrong they gonna do their part and I've had to come back since the transmission being put in needed a battery truck stalling and went dead when I shut it off but no problem with that either since I got the battery replaced all I can say is that I was so thankful that they replaced that transmission because my extended warranty had not kicked in yet but Ryan did his part and I really appreciated that so all I can say is I'm satisfied with the service I gets More

Very courtesy young man do with their old job always asking me though I want a car wash I give them 10 asking me though I want a car wash I give them 10 More

Great customer service and quality work on vehicles. Keeps us coming back. Thorough explanation on vehicle maintenance. Keeps us coming back. Thorough explanation on vehicle maintenance. More