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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,790 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,790 reviews

November 23, 2023

Good Service. Although. I would like to have a tutorial on things I need to do, first car More

by jerdonram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna, Jim Youngblood
Report | Print
Nov 24, 2023 -

Southlake Nissan responded

Hi, We are happy to hear you had a great service appointment! If you would like a tutorial, or a few good maintenance tips. Either stop on by the dealership and see Randy (Service manager), or call Randy at (219) 419-7696. He would love to get you all information you need for your first vehicle maintenance. Have a great day!

November 22, 2023

So friendly and helpful. Would recommend to anyone. I sure wasn't disappointed in my experience. Audrey Love was so pleasant to work with More

by pj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
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Nov 24, 2023 -

Southlake Nissan responded

Hi Pj, thank you for the positive feedback! We are happy you had a great experience with Audrey and the staff here at Southlake! Thank you for the recommendation, have a wonderful day!

November 21, 2023

I live 50 miles away from the dealership. ... so I go when I get a coupon. My time is about 3 hours each time I go. I need coupons to really make it worth my time. More

by dea2762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Nov 22, 2023 -

Southlake Nissan responded

Hi, We appreciate your feedback and we are sorry to hear the issue. We do make some exceptions for extremely loyal customers. If you could give Randy a call, (219) 947-1600. We would like to make your time truly worth it when you stop in next time!

November 17, 2023

This is the best dealership around I highly recommend them to anyone that’s in need of a vehicle you want be disappointed. More

by alice.lockette74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Pruett
Report | Print
Nov 21, 2023 -

Southlake Nissan responded

Hi Alice. Thank you for the feedback. We appreciate the kind words about Southlake and Micah! Thank you for the recommendation as well. We hope you have an amazing day!

November 10, 2023

Bery thorough and very knowlegeable mechanics. Was able to diagnose problem rigjt away. Very clean More

by jeinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna, Jim Youngblood, Alyssa Mariconda
Report | Print
Nov 10, 2023 -

Southlake Nissan responded

Hi Jeinette. Thank you for the kind words about the mechanics. We appreciate the positive review and are happy to hear they are thorough and were able to to diagnose the problem right away. If there is anything you need in the future please don't hesitate to reach out! (219) 947-1600. We value your business and look forward to serving you in the future.

November 08, 2023

Very professional and honest with up front recommendations to better serve you and service your vehicle More

by M Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Nov 08, 2023 -

Southlake Nissan responded

Hi. Thank you for the wonderful feedback. We appreciate your business and the kind words about the service department. If there is anything else you need in the future please don't hesitate to reach out. (219) 947-1600.

October 29, 2023

Great service department. Friendly and knowledgeable staff. Great offers on service and in and out when told. More

by tryan0030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 30, 2023 -

Southlake Nissan responded

Thank you for sharing your positive experience with our service department! We're pleased to hear that you found our staff friendly and knowledgeable and that you had a great service visit. If you have any more feedback or need further assistance, please don't hesitate to reach out. We appreciate your support!

October 29, 2023

Appointment was at 10:30 didn't get out until 12:30 nothing but oil change didn't rotate ture More

by cherryred1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Kawanna
Report | Print
Oct 30, 2023 -

Southlake Nissan responded

We apologize for any inconvenience you experienced during your recent visit. Your feedback is important to us, and we're sorry to hear that your appointment took longer than expected. We will review our processes to ensure such delays are minimized in the future. If you have any concerns or if there's anything else we can assist you with, please feel free to reach out. Thank you for sharing your feedback. (219) 947-1600.

October 27, 2023

South lake Nissan is a highly recommended place to take your vehicle 🚗 They are very good in keeping you informed about what is going on More

by maryharris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Oct 27, 2023 -

Southlake Nissan responded

Thank you for your kind words! We're delighted to hear about your positive experience with Southlake Nissan. We take pride in providing excellent service and keeping our customers informed. If you ever need anything else or have further questions, feel free to reach out. (219) 947-1600.

October 27, 2023

Cinthia Cruz and Jenna Volikas were very helpful. Will come back for all my vehicle needs. More

by jcruz702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Oct 27, 2023 -

Southlake Nissan responded

Hi, thank you for the positive review. We're thrilled to hear that Cinthia and Jenna provided you with such excellent assistance. We appreciate your support and look forward to serving all your vehicle needs in the future.

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