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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,770 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,770 reviews

September 18, 2023

I had just bought this car and I didn’t get the tire and wheel package. I had got a flat tire from hitting the pothole. The guy was super friendly and helpful with being able to get my car there, getting a More

by dpgabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
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Sep 18, 2023 -

Southlake Nissan responded

We're sorry to hear about your flat tire, but we're glad to hear that our team was able to assist you quickly and make the situation easier for you. Our goal is to provide excellent service, even in unexpected situations like this one. Thank you for your kind words, and if you ever need assistance in the future, please don't hesitate to reach out. Safe travels!

September 18, 2023

Customer service was great, they finished the job much faster than first quoted because I needed it sooner. More

by jayniebbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
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Sep 18, 2023 -

Southlake Nissan responded

Awesome to hear thanks for the feedback!

September 18, 2023

Great experience. Everyone was essay to work with. I would and have recommended to others. More

by huth_jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Sullivan
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Sep 19, 2023 -

Southlake Nissan responded

Thanks for taking the time to leave such positive feedback!

September 17, 2023

Randy and his service team do an excellent job. Randy make sure I receive first class service everytime. More

by xxclaytonaxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 18, 2023 -

Southlake Nissan responded

Awesome to hear about the wonderful experience you had with Randy.

September 16, 2023

Best service department around. Randy and his team take pride in their work and make sure your car is running in tip top shape! More

by jodybono
Recommend Dealer
Yes
Employees Worked With
Kyle J. , Randy Kawanna
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Sep 18, 2023 -

Southlake Nissan responded

We're thrilled to hear that you had such a positive experience with our service department, particularly with Randy and his team. Thank you for your kind words and for entrusting us with your car's maintenance. We're committed to keeping your vehicle in excellent condition, and your feedback is greatly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out. Safe travels!

September 16, 2023

The service department showed and demonstrated exceptional customer service from the phone call scheduling service until I left the building …. More

by slazo219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 18, 2023 -

Southlake Nissan responded

That's great to hear. Thank you for choosing our service department we look forward to seeing you on your next visit.

September 16, 2023

This dealership is very friendly and thorough. They diagnosed my problem and took care of it very quickly. More

by theheights411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
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Sep 18, 2023 -

Southlake Nissan responded

Thanks for the feedback!

September 15, 2023

I have always felt I was dealing with not just honest service but also friendly people especially Randy, Brian and Nate. More

by greatestdain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Nate, Randy Kawanna
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Sep 18, 2023 -

Southlake Nissan responded

We're grateful for your continued trust and kind words, especially for Randy, Brian, and Nate. Your satisfaction with our honest and friendly service means a lot to us. Should you ever need further assistance, please don't hesitate to reach out. Thank you for your ongoing support!

September 14, 2023

Was referred to Southlake Nissan by a very good friend. Dakota the salesman took the time and extra effort to negotiate a deal in one afternoon.BJ (sales mgr) and Pat (finance mgr) were extremely helpful i More

by Terry Jennings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Sullivan
Report | Print
Sep 14, 2023 -

Southlake Nissan responded

Thank you for your recommendation Terry! Dakota, BJ, and Pat were dedicated to making your car-buying experience smooth. We're glad your friend referred you, and we look forward to helping your family and friends too.

September 12, 2023

For my first time purchasing my own vehicle, I had a great experience here. Everyone was professional and helpful. Delwin was very patient and funny! I recommend him because his customer service was ama More

by Kayla Washington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delwin, Pat Sullivan
Report | Print
Sep 12, 2023 -

Southlake Nissan responded

Thank you for sharing your positive experience! We're thrilled to hear that your first vehicle purchase went smoothly, and that Delwin provided excellent customer service. We look forward to assisting you with any future needs. Drive safely!

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