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Southlake Nissan
Merrillville, IN
1,789 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,789 reviews
September 09, 2021
Excellent service, very kind and informative. They went beyond to make me feel as if I was family. I normally don't like dealing with some service departments but from the phone call to pick my car, Carlo beyond to make me feel as if I was family. I normally don't like dealing with some service departments but from the phone call to pick my car, Carlos took care of every detail. More
by Hugsfromheaven
Verified CustomerEmployees Worked With
Carlos , Randy Kawanna
September 09, 2021
It’s very difficult to reach the service department by phone. Many times it rings and eventually ends up at a person’s voicemail. I’m having an issue that’s intermittent so hard to diagnose and it’s a p phone. Many times it rings and eventually ends up at a person’s voicemail. I’m having an issue that’s intermittent so hard to diagnose and it’s a pain to continually have to drive 30 minutes to their dealership. Everybody is always pleasant, though. More
by wolfordd
Employees Worked With
My contact in service isn’t listed.
September 08, 2021
Randy and his service team are top notch professionals. My service completed in a timely fashion, repairs completed and my vehicle was washed, true win-win My service completed in a timely fashion, repairs completed and my vehicle was washed, true win-win More
by Kenneth Crooks
Employees Worked With
Randy Kawanna
September 07, 2021
Great place they all knew their stuff the how to videos were very helpful and they cleaned the car inside and out before handing over the keys! were very helpful and they cleaned the car inside and out before handing over the keys! More
by ljl4drl
Employees Worked With
David Whelan, Mike Ruffolo
September 05, 2021
Southlake service department is awesome, they are very knowledgeable with explaining everything wrong with my vehicle to help get it right and in working order. knowledgeable with explaining everything wrong with my vehicle to help get it right and in working order. More
by antwonecraigsr
Employees Worked With
Randy Kawanna
September 03, 2021
Southlake Nissan is a place you can go where the salesman will work with you to find the right car for you. Troy Carrington was my salesman and, if you want a salesman who will fight for you and work within will work with you to find the right car for you. Troy Carrington was my salesman and, if you want a salesman who will fight for you and work within your budget, then ask for Troy Carrington and finance manager, Michael Ruffolo. More
by piperdevers
Employees Worked With
Troy Carrington, Mike Ruffolo
August 31, 2021
I specifically chose this dealer to buy my car because of the service center. And I have not been disappointed. I appreciated all the work they put into locating the problem I was having with my car. Always the service center. And I have not been disappointed. I appreciated all the work they put into locating the problem I was having with my car. Always helpful and friendly. More
by Darker6
Employees Worked With
Nick,Carlos and Keaton, Randy Kawanna
August 31, 2021
I went in to get my Nissan Maxima serviced, there service is outstanding, but while waiting I looked at the 2022 Nissan Pathfinder. The dealer has very good salesman but they didn’t want to offer me more on is outstanding, but while waiting I looked at the 2022 Nissan Pathfinder. The dealer has very good salesman but they didn’t want to offer me more on my 2016 Nissan Maxima with 40,000 miles. They lost the sale when they low balled me with my trade in. More
by antwonecraigsr
Employees Worked With
Randy Kawanna
August 30, 2021
Southlake Nissan Service Department is the best. The take excellent care of their customers. I appreciate that they give you a heads up on what to expect on your next Service. Keep up the great work. excellent care of their customers. I appreciate that they give you a heads up on what to expect on your next Service. Keep up the great work. More
by Tonia Hayes
Employees Worked With
Randy Kawanna
August 30, 2021
The dealership was fine John the salesman was the greatest from greeting us on the lot to the end transaction ,also help me to program car features. I had really given up on car dealership but decide greatest from greeting us on the lot to the end transaction ,also help me to program car features. I had really given up on car dealership but decided to give them a try. He took care of me More
by aemalone40
Employees Worked With
John Vayo, Mike Ruffolo
