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Southlake Nissan

Merrillville, IN

4.7
1,788 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,788 reviews

July 21, 2021

Got my appointment with Randy day before. Service advisor was very helpful and very good. Every thing was done correct and on time. Very pleased with service l would recommend to anyone who asks me. More

by ljdobras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 25, 2021 -

Southlake Nissan responded

Hi Ljdobras, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2021

Just had our new 2020 Murano serviced. Simply outstanding. Felt important and wanted snd appreciated. Service was outstanding. Randy, in charge of service is reason we continue to purchase at thi More

by tlmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 25, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2021

The service was good. The only thing I can say is the oil change charge is higher than the other oil change places! They should have discount for Nissan customers for services More

by cbe9603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick at the Nissan service Dept was very helpful, Randy Kawanna
Jul 25, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2021

Very welcoming,polite & done in a timely manner. Well done Southlake Nissan team. Thanks to all for the service. It should not have to be 25 words! More

by iwjimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 21, 2021 -

Southlake Nissan responded

Hi Iwjimmy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2021

I like having a specific appointment time. I live 35 miles away so I can’t drop it off and come back. In this case it was for routine service but another issue was found and they fixed it while I waite More

by coxcw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 21, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2021

The service department was friendly and helpful when I asked questions. They gave me an approximate time my vehicle would be ready. When I paid, the price was reasonable and the cashier was friendly and h More

by NissanCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Randy Kawanna
Jul 21, 2021 -

Southlake Nissan responded

Nissancustomer, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2021

The staff are friendly and facility is clean. In the near future, the service staff should pay attention to the details about what the customer is getting serviced. More

by Aliciabram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 21, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2021

brought vehicle 2nd time for recurring no start issue. Each time I'm given the car back with same problem and told unable to replicate the problem. I get the vehicle back after not having it for 2 More

by cwpton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

Hi Cwpton, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (219) 947-1600 to discuss this further.

July 13, 2021

My first service on my new Rogue was excellent. The technicians were very friendly and attentive. The wait was time was reasonable and I was very well satisfied with the entire experience! More

by dculver51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 14, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 13, 2021

They did my transmission 66,000 miles later another transmission they want to put in they told me that they put a new transmission in the first time they did not they remanufactured very unhappy More

by mnklyons
Recommend Dealer
No
Employees Worked With
Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

Mnklyons, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (219) 947-1600 to discuss this further.

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