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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,166 Reviews
Call Service Center (219) 947-1600

1,166 Reviews of Southlake Nissan - Service Center

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May 30, 2025

Good work friendly people only thing I would say against them is there garage labor rate is to high my extended warranty would not cover the whole bill and I have one if the best out there so with that said More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025

To the point , easy to work with, and they are attentive to my needs..thank you More

by CHADW219504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025

Carlos very professional and helpful answered all our questions I hope we are able to get him everytime we have our car serviced great guy! More

by prgcarlisle
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado
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May 16, 2025 -

Southlake Nissan responded

Thank you so much for your kind words! We're thrilled to hear that Carlos provided you with professional and helpful service. We'll be sure to pass along your compliments to him—he’ll really appreciate it! We hope he's available for all your future visits as well. Thanks again for choosing us!

May 14, 2025

Mr Will Broughton was the one who help me,real good guy,much appreciated 👍nice guy to help you!! More

by chadw2944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
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May 14, 2025 -

Southlake Nissan responded

Thank you for the kind words! We're so glad Will Broughton was able to help you and made the experience a positive one. We'll be sure to pass along your appreciation—he'll be happy to hear it!

May 08, 2025

Great service Great customer service and care Gave me a quick response to my call to fix the truck More

by Marciaispas
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado
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May 09, 2025 -

Southlake Nissan responded

Thank you for the great feedback! We're happy we could provide quick and helpful service to get your truck taken care of. We appreciate your trust in us!

May 08, 2025

Excellent service and Brian is always awesome. The best nissan service in the region Excellent More

by sheba2540
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
Report | Print
May 09, 2025 -

Southlake Nissan responded

Thank you for the kind words! We're proud to have Brian on our team and thrilled to hear you consider us the best Nissan service in the region. We appreciate your continued support!

May 07, 2025

Everybody was very proficient. Job was done right and in a timely manner. They communicated everything well with me. More

by mboinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Niko
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May 07, 2025 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear everything was done right, on time, and communicated clearly. We appreciate your trust and look forward to helping you again in the future!

May 03, 2025

Great service ? ? Brian was very knowledgeable and friendly. He's a great asset to Nissan. And your service department is the best ?? More

by otero435
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
Report | Print
May 05, 2025 -

Southlake Nissan responded

Thank you for the wonderful feedback! We're so glad you had a great experience with Brian and our service department. We truly appreciate your kind words, and we'll be sure to pass them along to Brian and the team. Looking forward to serving you again soon!

May 01, 2025

The staff members were very friendly and knowledgeable. They explained things well and were very polite. More

by jcdishno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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May 05, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our team was friendly, knowledgeable, and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

April 30, 2025

Brian at Nissan service is always attentive & great to work with! Fair prices as well! More

by ferasmusleh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear that Brian at Nissan Service has been attentive and a pleasure to work with. We appreciate your continued trust in our team and look forward to assisting you again soon!

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