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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,162 Reviews

1,162 Reviews of Southlake Nissan - Service Center

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May 08, 2025

Excellent service and Brian is always awesome. The best nissan service in the region Excellent More

by sheba2540
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
May 08, 2025

Great service Great customer service and care Gave me a quick response to my call to fix the truck More

by Marciaispas
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado
May 07, 2025

Everybody was very proficient. Job was done right and in a timely manner. They communicated everything well with me. More

by mboinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Niko
May 07, 2025 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear everything was done right, on time, and communicated clearly. We appreciate your trust and look forward to helping you again in the future!

May 03, 2025

Great service ? ? Brian was very knowledgeable and friendly. He's a great asset to Nissan. And your service department is the best ?? More

by otero435
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
May 05, 2025 -

Southlake Nissan responded

Thank you for the wonderful feedback! We're so glad you had a great experience with Brian and our service department. We truly appreciate your kind words, and we'll be sure to pass them along to Brian and the team. Looking forward to serving you again soon!

May 01, 2025

The staff members were very friendly and knowledgeable. They explained things well and were very polite. More

by jcdishno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
May 05, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our team was friendly, knowledgeable, and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

April 30, 2025

Brian at Nissan service is always attentive & great to work with! Fair prices as well! More

by ferasmusleh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear that Brian at Nissan Service has been attentive and a pleasure to work with. We appreciate your continued trust in our team and look forward to assisting you again soon!

April 29, 2025

Very professional and virtuous I enjoyed my experience at SouthLake Nissan ?? Very friendly personal More

by larrycowherd2017
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado
Apr 30, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We're so glad to hear that you had a positive experience with our team at Southlake Nissan. We strive to provide friendly and professional service, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future!

April 26, 2025

you guys do a great job. Very friendly and gets me in and out as fast as possible. Thank you More

by garcia.sheila35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Southlake Nissan responded

Thank you for the great feedback! We’re glad to hear you had a friendly and efficient experience with us. We truly appreciate your support and look forward to seeing you again!

April 21, 2025

Thank you so much south lake Nissan for taking care of me and my car! Justin and Kyle were awesome. More

by magnum7110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Kyle
Apr 28, 2025 -

Southlake Nissan responded

Thank you for the wonderful review! We're so glad Justin and Kyle took great care of you and your car. We appreciate your support and look forward to seeing you again at Southlake Nissan!

April 20, 2025

Southlake Nissan is an excellent dealer and service provider. Our family has bought 4 cars from them; a 2022 Frontier, a 2023 Rogue,a 2024 Kicks and a 2025 Kicks. We love all the cars and always take t More

by vinnyamador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Southlake Nissan responded

Thank you for your continued trust and loyalty! We're honored to have helped your family with four vehicles and are thrilled to hear you love them all. It’s always our goal to provide honest, reputable service, and we look forward to continuing to take great care of you at Southlake Nissan!

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