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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,176 Reviews

1,176 Reviews of Southlake Nissan - Service Center

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January 28, 2020

Randy and his service team are the main reason I keep coming back to Southlake Nissan. Excellent service. Always friendly and smiling. Waiting room is always nice and clean. More

by chuck.1954
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy, Dixie Pineda, Thomas Carter, Tom Tugman
Feb 17, 2020 -

Southlake Nissan responded

thank you for your business, looking forward to serve you in future, Randy

January 27, 2020

Service is excellent but the prices have gone up and the rewards points were discontinued and I had several thousand points. It is disappointing that this was discontinued. More

by jmshobart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown , Randy Kawanna
January 27, 2020

maintanence All people where cheerfull and helpful. When i asked a question they did their best to answer to the best of their knowledge. I will come back for se More

by santanaadame
Customer Service
Recommend Dealer
Yes
Employees Worked With
chris?
January 27, 2020

Oil chance and car wash Service good ,but took to long for an oil change and car wash. One hour and 45 min. I have been with Southlake Nissan for over 39 years. More

by davidd5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Dixie Pineda
Feb 17, 2020 -

Southlake Nissan responded

sorry, it took too long. Randy

January 27, 2020

They were quick and able to let me know what was going to be needed for service soon . I was very happy as well with my results. More

by cca120
Recommend Dealer
Yes
Employees Worked With
Tom Tugman
Feb 17, 2020 -

Southlake Nissan responded

thank you for your business, looking forward to serve you in future, Randy

January 27, 2020

I’m disappointed that I bought my car brand new less than a year ago and I have 27,000 miles and the dealer said my car was old. I need sooo many repairs already that aren’t covered. Resurface all brake roto More

by m.ragno2228
Recommend Dealer
No
Employees Worked With
Rich Schultz
Feb 17, 2020 -

Southlake Nissan responded

sorry, but brakes are a maintenance item, Randy

January 25, 2020

We are a family of 5 Nissan vehicles. Randy and his team and technicians are the best. I had two issues a few days apart and they took very good care of me. I would recommend all I know to visit Southlake N More

by rflowers5146
Recommend Dealer
Yes
Employees Worked With
Randy, Ryan 5 stars
January 25, 2020

my nissan shop my 2nd Rogue, come here for all my service needs Randy always takes care of me! want to keep her running as long as possible!! More

by santorini68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy K
January 24, 2020

Great service...Brian, Ryan and Randy are awesome!! They really treat you like family..I am so happy with the service I receive everytime. Thanks for always helping me out! More

by sthompson2168
Recommend Dealer
Yes
Employees Worked With
Brian, Ryan and Randy
January 24, 2020

recall and check engine light Service manager always remembers my name, even though I"m not there very often. It's appreciated that he takes the extra time even though I may not sp More

by thornejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
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