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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,176 Reviews
Call Service Center (219) 947-1600

1,176 Reviews of Southlake Nissan - Service Center

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June 27, 2024

my experience was excellent. the person in charge of providing me service was very knowledgeable and polite. More

by ebenson1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that your experience was excellent and that our service provider was knowledgeable and polite. We aim to provide top-notch service, and we appreciate your kind words. If you have any more feedback or if there's anything else we can assist you with, please let us know!

June 21, 2024

I was in and out! Everything they explained to me went according to what they said would happen! More

by Cesar.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're delighted to hear that your experience with us was efficient and transparent. Providing clear explanations and delivering as promised are top priorities for us. We appreciate your business and hope to see you again in the future!

June 20, 2024

I was able to get out in a timely fashion and I got Great service. More

by stormkirto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Weer
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Jun 21, 2024 -

Southlake Nissan responded

Hi, thank you for the 5-stars. We are happy to hear you had a great experience with our service department! Have a great day!

June 20, 2024

Very nice friendly. My salesperson was very professional and respectful , overall a great day, I drove off with a new car. More

by ericdavis007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
Report | Print
Jul 10, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that your experience with us was enjoyable and that you drove off with a new car. Our team strives to provide professional, respectful service, and we're delighted that was your experience. If you have any further needs, feel free to reach out. Enjoy your new vehicle!

June 15, 2024

Excellent. Fantastic people Quality service. Randy and Brian are vert trustworthy and reliable. They treat you with respect and kindness. Can’t say enough a More

by jw4370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
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Jun 17, 2024 -

Southlake Nissan responded

Thank you for your glowing review! We're delighted to hear that Randy and Brian provided you with trustworthy and reliable service. Your kind words mean a lot to us. We look forward to continuing to serve you with respect and kindness.

June 09, 2024

Carlos was awesome and Talked To me about getting my service done there and he convinced me To do so. He answered all of my questions and was very professional. Please give Carlos the recognition that h More

by avalonimages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear Carlos provided you with excellent service. We'll make sure he gets the recognition he deserves. Have a great day!

June 03, 2024

They are always prompt with their service They keep me informed about service to be provided I highly recommend this service department!!! More

by lernerbruce021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Jun 03, 2024 -

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear you always have a great experience with our Service Department here at Southlake! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

May 30, 2024

No complaints no issues everyone is friendly and helpful and respectful they always treat me good so good job thank you More

by kpiet7177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Southlake Nissan responded

Hi, thank you for the 5-stars! We are happy to hear you always receive great service with us here at Southlake! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

May 25, 2024

Southlake Nissan is the only place I have my car serviced. They are always professional and assist with any questions or concerns you may have. Thanks Everyone More

by toniajacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna, Chris Morrison, Nathan Holliday, Kevin Amodeo
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May 30, 2024 -

Southlake Nissan responded

Thank you for your loyal support and kind words! We're thrilled to hear that our team consistently provides you with professional service and assistance. We appreciate your trust in Southlake Nissan. Thanks again!

May 22, 2024

I enjoy talking and working with the staff. They enjoy the treats I bring in. Very friendly. More

by RICHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Holliday
Report | Print
May 24, 2024 -

Southlake Nissan responded

Hi thank you for the positive review. We are thrilled to hear you enjoy our staff, and have a pleasant time while you are here. Have a great day!

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