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1,176 Reviews of Southlake Nissan - Service Center
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Verified Customer
February 21, 2024
Brian Jensen really nice guy. He got everything fixed with my vehicle with no issues. He got everything fixed with my vehicle with no issues. More
by breann.mulloy
February 19, 2024
TEAMWORK, DEDICATION, FOCUSED. THE SERVICE DEPT. WORKED WITH ME 2 DETERMINE THE PROBLEM THEN GAVE ME THE BEST SOLUTION 2 MY TRUCK ISSUES AND REPAIRED MY TRUCK. AWESOME CREW?? THE SERVICE DEPT. WORKED WITH ME 2 DETERMINE THE PROBLEM THEN GAVE ME THE BEST SOLUTION 2 MY TRUCK ISSUES AND REPAIRED MY TRUCK. AWESOME CREW?? More
by DSUGGS
Employees Worked With
Nathan Holliday, Nathan Holliday
February 17, 2024
Over a hour to get an oil change with an appointment. That's all Thank you That's all Thank you More
by dsciofalo
February 12, 2024
Nick and Justin are just the sweetest and most respectful people I have encountered in a service department in my life! Super genuine and care about their customers! people I have encountered in a service department in my life! Super genuine and care about their customers! More
by Gloria Ortiz
February 11, 2024
I tool my 22 altima in 5 times for the same problem (seat heaters) they work less now than before they touched it . And now they will no longer return my messages . Absolutely love the car just wish the loca heaters) they work less now than before they touched it . And now they will no longer return my messages . Absolutely love the car just wish the local dealership was competent enough to fixed the seat heaters. Also this is the first negative and only review I've left on anything but I'm truly dissapointed about it. More
by JEREMYKARAGEORGE219
February 10, 2024
Nate Brian Randy are the best. They are always happy to help. If you purchase a vehicle here, do yourself a favor and purchase the warranties-specifically the electronic warranty. They are always happy to help. If you purchase a vehicle here, do yourself a favor and purchase the warranties-specifically the electronic warranty. More
by Bonnie
February 09, 2024
I had my car towed to Southlake Nissan because it wouldn’t start. Upon arrival, I described what was happening and Brian immediately said it was the battery! Np.. the battery ( quite dead) was repla wouldn’t start. Upon arrival, I described what was happening and Brian immediately said it was the battery! Np.. the battery ( quite dead) was replaced and I was on my way in no time. HOWEVER later on that evening my car wouldn’t start again. Same clicking noise. I had to have my car towed home ( late Saturday evening) and wait until Monday morning to call Southlake. Brian was immediately apologetic and sent a tow truck to pick up my car at their expense. As luck would have it, my starter also needed to be replaced. Several dollars more but I appreciate their professionalism and kindness! They kept the car an extra day to make sure it started each time and 3 months later, I haven’t had any problems since. More
by Shannon S
Employees Worked With
February 09, 2024
I always bring my cars to Southlake Nissan, Nick B is always professional and very knowledgeable. I highly recommend Southlake Nissan and ask for Nick B in service! always professional and very knowledgeable. I highly recommend Southlake Nissan and ask for Nick B in service! More
by Janet
Employees Worked With
February 05, 2024
Nick is an excellent service advisor and person. Easy to talk with and always makes sure the service he delivers is quality! Easy to talk with and always makes sure the service he delivers is quality! More
by Bryan Neeley
Employees Worked With
