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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,176 Reviews
Call Service Center (219) 947-1600

1,176 Reviews of Southlake Nissan - Service Center

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February 05, 2024

I will always continue to come back to Southlake Nissan! Nick has become my go to guy and always helps me out, and if you need to break up the cost of your repairs, Nick is a Sunbit expert to break it up fo More

by Tonia Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Southlake Nissan responded

Hi Tonia, Thank you for your loyalty! We're delighted to hear that Nick has become your go-to guy at Southlake Nissan and that he consistently helps you out. We appreciate your kind words, and if you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!

January 31, 2024

The service shop is very persistent to get it done correctly. One of the service representatives Nathan Holiday was very helpful helped me understand the whole process. Someone that all service reps s More

by gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Nathan Holliday
Report | Print
Jan 31, 2024 -

Southlake Nissan responded

Hi Gavin, Thank you for sharing your experience! We're pleased to hear that our service department is persistent in ensuring the job is done correctly. Nathan is a valuable member of our team, and we're delighted to know that he was very helpful in guiding you through the process. We appreciate your feedback, and if you ever have more questions or need assistance in the future, feel free to reach out. Safe travels!

January 30, 2024

Nick is the very best! Even went on a test drive with me after repairs to ensure I was comfortable with my vehicle. Thanks again! More

by pjamme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Southlake Nissan responded

Hi pjamme1, We're thrilled to hear that Nick went above and beyond, even joining you on a test drive after repairs. It's great to know you had a positive experience. If you ever have more questions or need assistance in the future, feel free to reach out. Thanks for choosing Southlake Nissan!

January 29, 2024

Nick is the best there is! Treats you with priority always! Highly recommend him for all your vehicle repair needs! More

by rangelroxie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Southlake Nissan responded

Thank you for taking the time to share your positive experience with Nick! We're thrilled to hear that he treated you with priority and exceeded your expectations for vehicle repair needs. Your recommendation means a lot, and we'll make sure to pass along your kind words to Nick. If you ever need further assistance or have questions, feel free to reach out. We appreciate your trust and look forward to serving you again in the future!

January 28, 2024

Every time we come in The service department it’s quick and easy they’re always great ! Nate was fast and very reliable ! More

by kiaraellis18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Nathan Holliday
Report | Print
Jan 29, 2024 -

Southlake Nissan responded

Hi, thank you for your positive feedback! It's fantastic to hear that your experiences in our service department have consistently been quick and easy. We're pleased to know that Nate provided fast and reliable service. Thank you for choosing Southlake Nissan, and if you ever have more service needs or questions, feel free to reach out. Have a great day!

January 26, 2024

Nick was great! Very professional, knowledgeable and ready to help. He took care of everything I needed with ease. Look forward to coming again! More

by matteorivas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Nathan Holliday
Report | Print
Jan 26, 2024 -

Southlake Nissan responded

Hi, Thank you for your positive feedback! We're thrilled to hear that Nick provided you with professional and knowledgeable service. We appreciate your business and look forward to serving you again. If you have any further needs or questions, feel free to reach out.

January 26, 2024

Everyone at Southlake Nissan is so helpful. Nathan in service is very friendly and knowledgeable. More

by tricia.wiening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Holliday
Report | Print
Jan 26, 2024 -

Southlake Nissan responded

Hi Tricia.wiening, Thank you for taking the time to share your experience! We're delighted to hear that everyone at Southlake Nissan, especially Nathan in service, was helpful, friendly, and knowledgeable. We appreciate your kind words and look forward to assisting you in the future.

January 25, 2024

The service department is so awesome! Always so helpful, efficient, and informative throughout the whole process! Grateful to have such a great service department to go through! More

by marguadalupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Jan 25, 2024 -

Southlake Nissan responded

Hi marguadalupe, Thank you for your kind words! We're delighted to hear that you had an awesome experience with our service department. We strive to be helpful, efficient, and informative, and we're grateful for the opportunity to serve you. If you ever have questions or concerns, feel free to reach out. We appreciate your feedback and look forward to assisting you again in the future!

January 25, 2024

The service advisor Nicholas Barrett was excellent and took excellent care of my auto concerns. Nicholas Barrett made sure my service was excellent and the time was excellent. i’m happy with my service an More

by helenacurry96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Southlake Nissan responded

Hi helanacurry96, Thank you for sharing your positive experience with Nicholas! We're thrilled to hear that he provided excellent care for your auto concerns and ensured your service was top-notch. If you ever have more needs or questions, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future! Have a great day.

January 24, 2024

Carlos Maldonado was efficient, informative, & friendly during my entire experience at Southlake Nissan. Incredibly satisfied with my service & will continue to be a lifelong customer. More

by Jessica Taulbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Southlake Nissan responded

Hi Jessica, Thank you for your kind words! We're delighted to hear that Carlos Maldonado provided efficient, informative, and friendly service throughout your experience at Southlake Nissan. We appreciate your satisfaction and look forward to serving you as a lifelong customer. If you ever have any more needs or questions, feel free to reach out. Safe travels!

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