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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,176 Reviews

1,176 Reviews of Southlake Nissan - Service Center

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March 16, 2022

It was good Will was excellent and made me feel happy will use again thanks More

by Charmaine pope71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2022

Didn’t hear back when expected and called 6 times to no avail. Girl that answered phone was transferring me to service manager office instead of service department More

by yanekjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 17, 2022 -

Southlake Nissan responded

Yanekjl, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2022

They were punctual, efficient, friendly, and informative. The work was done perfectly, and the car was clean More

by pdnidoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Mar 11, 2022 -

Southlake Nissan responded

Pdnidoc, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2022

My service was excellent . They did an excellent job. Told me what I needed for my car. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Mar 11, 2022 -

Southlake Nissan responded

Hi Jay! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2022

The staff at Southlake Nissan is courteous and professional, and they do good work on my car More

by willkara81
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Mar 10, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2022

Easy to discuss service and pricing at initial consult. Service associate willing to answer questions and apply coupons. More

by anne_dansereau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 09, 2022 -

Southlake Nissan responded

Hi Anne_dansereau! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2022

Overall a great experience. I've owned Nissans for almost 20 yrs. and came here for a Recall. The whole staff was courteous and answered questions. Only thing to note was, I More

by by22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
Mar 08, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2022

Southlake Nissan is a good dealership to purchase cars. Service is great and people are very nice. I saw they were working as a team. My advisor Ryan R is very good person and great job. He explained every More

by brejoice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Mar 03, 2022 -

Southlake Nissan responded

Hi Brejoice1, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2022

It's the best dealership I have ever dealt with. The people working there are courteous and knowledgeable. More

by mshoshoo677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jensen *****, Randy Kawanna
Mar 04, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2022

Carlos was very informative keep me up-to-date on the progress of my car awesome job More

by timothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Feb 28, 2022 -

timothy responded

great job

Mar 01, 2022 -

Southlake Nissan responded

Timothy, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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