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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,163 Reviews
Call Service Center (219) 947-1600

1,163 Reviews of Southlake Nissan - Service Center

Sort by
November 01, 2021

I had a good experience. In and out very quickly as promised. Will definitely return More

by kbwoods4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
October 29, 2021

Very clean and prompt service. I was in and out right away. Service advisor was very helpful and very good for my needs. I would recommend this service to anyone who asks me. More

by ljdobras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Nov 02, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2021

Service is good, but expensive. But sales rediculous! Offered to take our Nissan off our hands! On trade for a new one. Was offered$5000 for it at another dealer. Bad, Bad says the buyer-but brag it up w More

by cornerstonefarmdl
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Report | Print
Oct 28, 2021 -

Southlake Nissan responded

Hi Cornerstonefarmdl, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (219) 947-1600 so we may identify ways to improve your experience.

October 26, 2021

I had a good experience. The only thing is I don’t recall them go into detail what they did. I know they checked they were supposed. I was still ok with everything. More

by dara.a.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 28, 2021 -

Southlake Nissan responded

Dara.a.smith, we are glad we could help! Our team will be more transparent during your next visit. If you have any further questions, please give us a call. We're always happy to help!

October 22, 2021

Service was quick and excellent. Issue resolved. No charge because still under warranty. Excellent customer service. More

by kimberlyelliot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 24, 2021 -

Southlake Nissan responded

Kimberlyelliot, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2021

I love this company very much. They helped me so much . Thank you Nissan . Yes More

by ajackson389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Jacob Merryman
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

Love the service department. They always do a great job on all of the work I need done. More

by bcampbell60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna, Earl Nymeyer, David Whelan, Deason Taylor, Audrey Love, Jacob Merryman, John Vayo
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

It was excellent work according to my dad who took the car in to the shop More

by Cholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Jacob Merryman
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

I’ve had bad experiences with service departments at dealerships before and have avoided them for years. This one is great! Been bringing my 2019 Altima here since I got it and the staff and service has More

by afornic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

Hi Afornic, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

I HAVE ALWAYS BEEN VERY SATISFIED WITH THE WORK THAT IS PERFORMED ON MY VEHICLES. More

by jascarnahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

Jascarnahan, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

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