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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,163 Reviews
Call Service Center (219) 947-1600

1,163 Reviews of Southlake Nissan - Service Center

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October 16, 2021

Very friendly staff greeted me immediately, provided a loaner car for me to use and were very prompt completing the work. More

by marji103056
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 17, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2021

The gentlemen I dealt with were very professional and courteous. They were very accommodating and answered my questions. More

by anitagrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in the Service Dept
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Oct 17, 2021 -

Southlake Nissan responded

Anitagrady, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 13, 2021

They care of all problems even if you didn’t realize you had any. Hello More

by williamsly411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t write all the service peoples down, Randy Kawanna
Report | Print
Oct 16, 2021 -

Southlake Nissan responded

Williamsly411, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

I like that the service team was friendly while still being professional and that they were thorough when explaining what my vehicle needs More

by dadaharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2021 -

Southlake Nissan responded

Dadaharris, we are so happy to read such a great review about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

Great Service, Did a great job on the inspection, no complaints will definitely come back! More

by tharrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 16, 2021 -

Southlake Nissan responded

Tharrin, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

I love that SouthLake Nissan had always been very responsive to me with professionalism to any questions or concerns I may have. More

by shushu1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 16, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

Because of the Courteous and Professional Service., Southlake being out my distance to travel is worth the trip! More

by MoeTalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Deason Taylor, Mike Ruffolo
Report | Print
Oct 16, 2021 -

Southlake Nissan responded

Moetalk, we are so happy to read such a great review about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

Minimal wait times. Greeted with a smile.Clean facility. Minimal wait times. Greeted with a smile. Clean facility. Will return for required maintenance as needed More

by venitor9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carter, Randy Kawanna
Report | Print
Oct 09, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

Friendly, efficient, & thorough. I’ve been going there for service since 2016 and my Nissan has been very reliable with no major repairs. More

by RJ
Recommend Dealer
Yes
Employees Worked With
Thomas Carter, Randy Kawanna
Report | Print
Oct 10, 2021 -

Southlake Nissan responded

Rj, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

Very professional and courteous. Service repair time was efficient. Communication was excellent. Best experience ever More

by mstanyalwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think the service person was Rich or Nick. He was very pleasant
Report | Print
Oct 10, 2021 -

Southlake Nissan responded

Mstanyalwhite, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

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