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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,180 Reviews
Call Service Center (219) 947-1600

1,180 Reviews of Southlake Nissan - Service Center

Sort by
October 26, 2021

I had a good experience. The only thing is I don’t recall them go into detail what they did. I know they checked they were supposed. I was still ok with everything. More

by dara.a.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 28, 2021 -

Southlake Nissan responded

Dara.a.smith, we are glad we could help! Our team will be more transparent during your next visit. If you have any further questions, please give us a call. We're always happy to help!

October 22, 2021

Service was quick and excellent. Issue resolved. No charge because still under warranty. Excellent customer service. More

by kimberlyelliot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 24, 2021 -

Southlake Nissan responded

Kimberlyelliot, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2021

I love this company very much. They helped me so much . Thank you Nissan . Yes More

by ajackson389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Jacob Merryman
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

Love the service department. They always do a great job on all of the work I need done. More

by bcampbell60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna, Earl Nymeyer, David Whelan, Deason Taylor, Audrey Love, Jacob Merryman, John Vayo
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

It was excellent work according to my dad who took the car in to the shop More

by Cholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Jacob Merryman
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

I’ve had bad experiences with service departments at dealerships before and have avoided them for years. This one is great! Been bringing my 2019 Altima here since I got it and the staff and service has More

by afornic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

Hi Afornic, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

I HAVE ALWAYS BEEN VERY SATISFIED WITH THE WORK THAT IS PERFORMED ON MY VEHICLES. More

by jascarnahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 23, 2021 -

Southlake Nissan responded

Jascarnahan, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

October 16, 2021

Very friendly staff greeted me immediately, provided a loaner car for me to use and were very prompt completing the work. More

by marji103056
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 17, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2021

The gentlemen I dealt with were very professional and courteous. They were very accommodating and answered my questions. More

by anitagrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in the Service Dept
Report | Print
Oct 17, 2021 -

Southlake Nissan responded

Anitagrady, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 13, 2021

They care of all problems even if you didn’t realize you had any. Hello More

by williamsly411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t write all the service peoples down, Randy Kawanna
Report | Print
Oct 16, 2021 -

Southlake Nissan responded

Williamsly411, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

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