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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,176 Reviews
Call Service Center (219) 947-1600

1,176 Reviews of Southlake Nissan - Service Center

Sort by
October 08, 2021

Minimal wait times. Greeted with a smile.Clean facility. Minimal wait times. Greeted with a smile. Clean facility. Will return for required maintenance as needed More

by venitor9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carter, Randy Kawanna
Report | Print
Oct 09, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

Friendly, efficient, & thorough. I’ve been going there for service since 2016 and my Nissan has been very reliable with no major repairs. More

by RJ
Recommend Dealer
Yes
Employees Worked With
Thomas Carter, Randy Kawanna
Report | Print
Oct 10, 2021 -

Southlake Nissan responded

Rj, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

Very professional and courteous. Service repair time was efficient. Communication was excellent. Best experience ever More

by mstanyalwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think the service person was Rich or Nick. He was very pleasant
Report | Print
Oct 10, 2021 -

Southlake Nissan responded

Mstanyalwhite, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2021

Courtesy from time I arrived through cashierAll Courtesy from time I arrived through cashier All questions answered without hesitation Timely Will return More

by 511gkrmimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 04, 2021 -

Southlake Nissan responded

511gkrmimi, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2021

I always have great service at Southlake Nissan. The staff is courteous and makes sure you and your car are taken care of. More

by afornic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 02, 2021 -

Southlake Nissan responded

Hi Afornic! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2021

Associates are friendly and knowledgeable. There is good communication. The work is completed correctly and quickly. More

by davidpauk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken O’Neal
Report | Print
Oct 02, 2021 -

Southlake Nissan responded

Davidpauk, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2021

The service advisor was very helpful and courteous. He explained what needs to be done. More

by celmaunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabatine was very helpful and courteous., Randy Kawanna
Report | Print
Sep 30, 2021 -

Southlake Nissan responded

Celmaunes, we're happy you found our staff to be so supportive during your experience here at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

Southlake Nissan always exceeds expectations with the quality of care they exhibit when servicing my Armada! More

by jagermeister75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 30, 2021 -

Southlake Nissan responded

Jagermeister75, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

It was my first time there for service. Only time will tell if they live up to their word More

by frontdesk0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 30, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

They're service is above and beyond expectations! Thank you! I'll highly recommend this dealership! More

by jns561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 30, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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