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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,180 Reviews
Call Service Center (219) 947-1600

1,180 Reviews of Southlake Nissan - Service Center

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October 12, 2021

I like that the service team was friendly while still being professional and that they were thorough when explaining what my vehicle needs More

by dadaharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2021 -

Southlake Nissan responded

Dadaharris, we are so happy to read such a great review about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

Great Service, Did a great job on the inspection, no complaints will definitely come back! More

by tharrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 16, 2021 -

Southlake Nissan responded

Tharrin, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

I love that SouthLake Nissan had always been very responsive to me with professionalism to any questions or concerns I may have. More

by shushu1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 16, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

Because of the Courteous and Professional Service., Southlake being out my distance to travel is worth the trip! More

by MoeTalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Deason Taylor, Mike Ruffolo
Report | Print
Oct 16, 2021 -

Southlake Nissan responded

Moetalk, we are so happy to read such a great review about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

Minimal wait times. Greeted with a smile.Clean facility. Minimal wait times. Greeted with a smile. Clean facility. Will return for required maintenance as needed More

by venitor9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carter, Randy Kawanna
Report | Print
Oct 09, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

Friendly, efficient, & thorough. I’ve been going there for service since 2016 and my Nissan has been very reliable with no major repairs. More

by RJ
Recommend Dealer
Yes
Employees Worked With
Thomas Carter, Randy Kawanna
Report | Print
Oct 10, 2021 -

Southlake Nissan responded

Rj, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

Very professional and courteous. Service repair time was efficient. Communication was excellent. Best experience ever More

by mstanyalwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think the service person was Rich or Nick. He was very pleasant
Report | Print
Oct 10, 2021 -

Southlake Nissan responded

Mstanyalwhite, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2021

Courtesy from time I arrived through cashierAll Courtesy from time I arrived through cashier All questions answered without hesitation Timely Will return More

by 511gkrmimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 04, 2021 -

Southlake Nissan responded

511gkrmimi, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2021

I always have great service at Southlake Nissan. The staff is courteous and makes sure you and your car are taken care of. More

by afornic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 02, 2021 -

Southlake Nissan responded

Hi Afornic! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2021

Associates are friendly and knowledgeable. There is good communication. The work is completed correctly and quickly. More

by davidpauk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken O’Neal
Report | Print
Oct 02, 2021 -

Southlake Nissan responded

Davidpauk, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

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