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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,180 Reviews
Call Service Center (219) 947-1600

1,180 Reviews of Southlake Nissan - Service Center

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September 21, 2021

In for oil change on wife's auto and put new wipers on. Service is good as expected as I have always serviced this vehicle at Nissan dealerships and service dept. Is aware of this More

by ffiedor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
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Sep 24, 2021 -

Southlake Nissan responded

Hi Ffiedor! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2021

Great customer service. I was helped by Carlos Maldonado who treats his customers very well. Best dealership in the area. More

by brenda.samuels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
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Sep 24, 2021 -

Southlake Nissan responded

Hi Brenda.samuels! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2021

Will treat his customers very well. I will recommend customers my credit was Jack you guys believe in me Thanks. More

by lloydd69@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
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Sep 21, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2021

South lake has always tooken care of me and always does above and beyond. I love the service! More

by bcampbell60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Thomas Carter, Randy Kawanna, David Eriks, Audrey Love, Troy Carrington, Mike Ruffolo, Jacob Merryman
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Sep 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2021

Good timely service, very professional and courteous. Overall satisfied and highly recommended for future service. More

by gregluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 20, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2021

Excellent service !! Randy does a great job and so does everyone in the service department. They took care of me in a timely fashion and More

by ldubish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 14, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2021

Took extra care of my car near the end. Car wouldn’t start at first. Running nicely once done ! Made sure I had the upmost care. More

by nichelle_colvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 14, 2021 -

Southlake Nissan responded

Hi Nichelle_colvin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2021

Randy and the entire service team staff takes care of me and my Nissan everytime I bring it in to get serviced. The service to is AWESOME! More

by Robert H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 14, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2021

Excellent service, very kind and informative. They went beyond to make me feel as if I was family. I normally don't like dealing with some service departments but from the phone call to pick my car, Carlo More

by Hugsfromheaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos , Randy Kawanna
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September 09, 2021

It’s very difficult to reach the service department by phone. Many times it rings and eventually ends up at a person’s voicemail. I’m having an issue that’s intermittent so hard to diagnose and it’s a p More

by wolfordd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My contact in service isn’t listed.
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