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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,162 Reviews
Call Service Center (219) 947-1600

1,162 Reviews of Southlake Nissan - Service Center

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October 31, 2024

I appreciate you being up front and forthcoming with quality information. I also appreciate you being trustworthy. More

by Jama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Southlake Nissan responded

Thank you for your feedback! We’re glad to hear that you found our team to be upfront and trustworthy while providing quality information. Your trust means a lot to us, and we look forward to continuing to serve you in the future!

October 30, 2024

Great experience every time I have to go in whether it's for an oil change or maintenance. More

by HenJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that every visit, whether for an oil change or maintenance, has been a great experience for you. We look forward to keeping your vehicle in top shape for many miles to come! 🚗😊

October 30, 2024

Brian is great to work with. He is very professional and takes the time to explain everything. South lake Nissan has always treated me with excellent service! More

by jkuiper2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Oct 31, 2024 -

Southlake Nissan responded

Thank you for the wonderful feedback! We're thrilled to hear that Brian provided you with professional and thorough service. It’s our pleasure to ensure every visit to Southlake Nissan is a positive one. We appreciate your kind words and look forward to serving you again! 🚗😊

October 28, 2024

The service at Nissan Southlake has been always efficient. The customer service from all departments has been helpful and friendly. More

by m_mendoza_792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear that you've consistently experienced efficient service and friendly, helpful support across all departments at Nissan Southlake. We appreciate your loyalty and look forward to continuing to serve you! 🚗😊

October 22, 2024

I did this once before. Everyone was awesome. Steve, the mechanic I've known for years actually came out to greet me when he finished. Great guy! Thanks everyone! God bless More

by cjm20q6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Oct 23, 2024 -

Southlake Nissan responded

Thank you so much for your thoughtful review and for your continued loyalty! We're delighted to hear that Steve and the rest of the team made your experience memorable. Your kind words mean a lot to us, and we'll definitely share your gratitude with everyone. God bless, and we look forward to welcoming you back in the future! Safe travels!

October 15, 2024

Always a good experience visiting this dealership, no matter which department i visit the staff is always pleasant More

by ivinmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Southlake Nissan responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently have a good experience with our team across all departments. Our staff takes pride in providing excellent service, and it’s great to know that it shows. We look forward to your next visit!

October 08, 2024

Nick was very professional and explained the service needed clearly. The repair eas done timely More

by RICHKACZ0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Oct 09, 2024 -

Southlake Nissan responded

Thank you for the great feedback! We're glad to hear that Nick provided professional service and explained everything clearly. It's fantastic that your repair was completed in a timely manner. We appreciate your business and look forward to assisting you again!

October 06, 2024

Excellent customer service. No complaints. Very professional service. Would certainly recommend Southlake Nissan with anyone interested in purchasing a vehicle. More

by r.dutko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Southlake Nissan responded

Thank you so much for your fantastic review! We’re delighted to hear that you had an excellent experience with our customer service team. Your recommendation means a lot to us, and we look forward to assisting you or anyone you send our way in the future. If you have any questions or need further assistance, don’t hesitate to reach out!

October 05, 2024

Top notch service from the moment you walk in the door. Answer your questions fully. More

by liz.montemayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 07, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear you received top-notch service from our team. Providing thorough answers to your questions is important to us, and we appreciate your feedback. If you need anything else or have more questions in the future, don’t hesitate to reach out!

October 01, 2024

Did right by us the the second time we came to get work done on window More

by lilbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Southlake Nissan responded

Thank you for giving us another opportunity to assist you! We're glad we could make things right on your second visit and provide the service your vehicle needed. If you need anything else, don't hesitate to reach out!

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