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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,176 Reviews

1,176 Reviews of Southlake Nissan - Service Center

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December 04, 2024

Great place to buy a car! Staff is very friendly and knowledgeable. They have a fantastic service department, and very helpful staff. Highly recommend Southlake Nissan, fo More

by starrudd33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Dec 05, 2024 -

Southlake Nissan responded

Thank you for your glowing review! We're thrilled to hear you had such a positive experience with our friendly and knowledgeable staff, as well as our fantastic service department. Your recommendation means the world to us. We look forward to assisting you with your next car purchase! 🚗🌟😊

December 02, 2024

Service on my 2023 Nissan Maxima at Southlake Nissan has been very good. Staff is prompt, courteous, knowledgeable. More

by muskiedave77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're delighted to hear that the service for your 2023 Nissan Maxima has been excellent. Our team takes pride in being prompt, courteous, and knowledgeable. We appreciate your trust and look forward to continuing to take great care of your vehicle!

December 01, 2024

Southlake Nissan Merrillville has been my go to since I purchased Versa in 2017. The staff is exceptional to work with always every time I bring in my vehicle for regular maintenance. The service is great More

by Carmen2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Dec 02, 2024 -

Southlake Nissan responded

Thank you for your wonderful feedback! We're honored to have been your go-to since 2017. It's fantastic to hear that our staff consistently provides exceptional service and keeps you informed about your vehicle's needs. Your recommendation means the world to us, and we look forward to continuing to take great care of you and your Versa. 🚗😊

November 25, 2024

Advisor did Great job everything went like I expected got me the technician I wanted I was very pleased with the performance of their jobs More

by Emilio moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Juan Martinez, Randy Kawanna
Nov 25, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're so glad to hear that your service advisor and technician met your expectations and provided excellent performance. It's always our goal to make sure everything goes smoothly for our customers, and we're happy to know that you were pleased with the results. We appreciate your feedback and look forward to assisting you again in the future! 😊🚗

November 21, 2024

I always have great service here. They have a professional and courteous staff that keep you informed on the progress of your vehicle. More

by afornic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 22, 2024 -

Southlake Nissan responded

Thank you for your wonderful feedback! We're so glad to hear that you consistently have great service and that our team keeps you informed throughout the process. We appreciate your continued trust and look forward to assisting you again in the future!

November 21, 2024

Good service always when I come in to have my car serviced at your dealership More

by hjjjoyoung0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Nov 22, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're delighted to hear that you consistently receive good service when visiting our dealership. We appreciate your trust and look forward to serving you again! 🚗✨

November 20, 2024

When you come into this dealership, you are greeted by the staff and excellent care is given to your vehicle without any concerns of whether or not there will be things that were left off. I think that th More

by fdani66931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gatton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe has been the best guy that I ever had a chance to communicate with since they was Dotson Nissan thanks, Joe, Randy Kawanna
Nov 22, 2024 -

Southlake Nissan responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you've had such positive experiences with our staff and the quality of service we provide. It's an honor to have earned your trust since the Dotson Nissan days. We truly appreciate your recommendation and look forward to continuing to take great care of your vehicle for years to come!

November 14, 2024

I’ve been dealing with Southlake Nissan for about 25 years now and all their product has been all right for me and I get topknot service and respect from those from the people. More

by kevin_dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Nov 15, 2024 -

Southlake Nissan responded

Thank you for your loyalty over the past 25 years! We're thrilled to hear you've been happy with both our products and service. We truly value your trust and look forward to serving you for many more years!

November 13, 2024

Nick is the best Service advisor to deal with here at SouthLake! As well as all of the other gentlemen, he is just my guy. At any time, no matter how busy he is, he accommodates all customers to the hig More

by Rrangel260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Southlake Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear Nick and the team consistently provide top-notch service. We'll be sure to share your kind words with him! Have a great day!

November 13, 2024

Professional service representative who handled my car service promptly and efficiently. Will visit again with the dealer for further assistance. More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Nov 15, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're glad to hear your service experience was prompt and efficient. We look forward to assisting you again in the future!

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