Southlake Nissan - Service Center

Been coming here for 5+ yrs. Bought 2 New and 2 used. Always been a pleasure. Everything from Service has been Awesome! Love they have Courtsey Cars now. Keep up the great work by all Always been a pleasure. Everything from Service has been Awesome! Love they have Courtsey Cars now. Keep up the great work by all More

The service department at Southlake Nissan was very helpful in the replacement of my battery. Nick was very knowledgeable and professional. I would give Nick an A plus rating. helpful in the replacement of my battery. Nick was very knowledgeable and professional. I would give Nick an A plus rating. More

Awesome service department. They are thorough when explaining what needs to be done and have it done in a timely manner. Very friendly. Great customer service. explaining what needs to be done and have it done in a timely manner. Very friendly. Great customer service. More

Service department top notch! Courteous, friendly and professional. They get the job done in a timely manner and even take the time to wash your vehicle!! professional. They get the job done in a timely manner and even take the time to wash your vehicle!! More

Randy always make service feel like a family visit. It seems he has a personal relationship with all of his customers. He’s never seems stressed or make you feel like you’re a number.! By far the best!! seems he has a personal relationship with all of his customers. He’s never seems stressed or make you feel like you’re a number.! By far the best!! More

They were quick and very friendly and also very knowledgeable! The place was very clean and my car is running very well! Thank you, Patti knowledgeable! The place was very clean and my car is running very well! Thank you, Patti More

Great facility overall. Easy entrance for service. Appointment was on time as stated which was a huge plus. Customer waiting area is small and outdated Appointment was on time as stated which was a huge plus. Customer waiting area is small and outdated More

The services that was provided was good. They took the time to show me around and talk to me and actually provided great customer service time to show me around and talk to me and actually provided great customer service More

Extremely satisfied with the service, knowledge, and overall friendliness of the complete service team, part's dept. & the cashier's. They went above and beyond to ensure that I received the correct pa overall friendliness of the complete service team, part's dept. & the cashier's. They went above and beyond to ensure that I received the correct parts, and complete the job correctly and professionally. YOU-GUYS-R-AWESOME!!! & Ladies too! Thanks again, MJ More

Terrible work done to my car. During belt replacement stripped bolt on tensioner pulley. All plastics reinstalled incorrectly in passengers fender well. 4 snap pins broke, 2 missing, 1 screw missing and stripped bolt on tensioner pulley. All plastics reinstalled incorrectly in passengers fender well. 4 snap pins broke, 2 missing, 1 screw missing and 4 screws stripped out. Can’t believe a professional work on my 2015 Nissan Rogue. I’m very disappointed *** Randy called 1/21 to make it right. Will change review rating once work is completed Saturday 1/23 UPDATE! Saturday 1/23 Randy got my Nissan Rogue in and made sure my vehicle was COMPLETELY TAKEN CARE OF. He went above and beyond! He installed a brand new tensioner, Mobil 1 synthetic oil change and replaced every broken tab and stripped screw. He is a get it done kinda guy and earned my respect and my business. More