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1,164 Reviews of Southlake Nissan - Service Center
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July 10, 2020
Great customer service. Always take their time to listen to any concerns. Very professional crew:) Randy tries to get to know his customers. Highly recommend. I have the option to go to a Nissan 5 min from to any concerns. Very professional crew:) Randy tries to get to know his customers. Highly recommend. I have the option to go to a Nissan 5 min from me, although I have never been to that one I still prefer to stick with the nissan I know best:) More
by ernlopez14
Verified CustomerEmployees Worked With
Randy Kawanna
July 10, 2020
Southlake Nissan has a great sales and service team. I bought my 2017 Nissan Murano from Tom Carter and just had a recall completed win the service department by Randy who took very good care of me. bought my 2017 Nissan Murano from Tom Carter and just had a recall completed win the service department by Randy who took very good care of me. More
by tcook103442
Employees Worked With
Thomas Carter, Randy Kawanna
July 09, 2020
They were polite and helpful. They address the problem, fixed it and even was done in timely manner. They did a complimentary car wash, and sanitized the vehicle. fixed it and even was done in timely manner. They did a complimentary car wash, and sanitized the vehicle. More
by Soohia_cortes
Employees Worked With
Bryan in service
July 08, 2020
First time here for an oil change. The service manager, Randall Kawanna, in the front service desk vaping and burping while I'm talking to one of his employees. Everyone talking really loud making it hard Randall Kawanna, in the front service desk vaping and burping while I'm talking to one of his employees. Everyone talking really loud making it hard for me to listen to what the ding dong who was helping me (Carlos Maldonado) was saying. He offers to do the 40k mile brake service and he says it's $59. When they're done he says it's $159, that I must have misheard him. No apologies. Garbage. Don't go here. More
by martincostanza
Employees Worked With
Randall Kawanna - Carlos Maldonado , Randy Kawanna
July 06, 2020
I trust this dealership when it comes to buying, leasing and servicing my vehicles. They are always ready to help in anyway needed. Thank you for caring about your customers. and servicing my vehicles. They are always ready to help in anyway needed. Thank you for caring about your customers. More
by Lynn Spannan
Employees Worked With
Brian Jensen - 5 Stars, Keith Supler
July 06, 2020
Good service. Honest evaluations from the technicians. I never have to worry about them recommending services I don't need. I will be a repeat customer. never have to worry about them recommending services I don't need. I will be a repeat customer. More
by pwfatou
Employees Worked With
Brian, Randy Kawanna
June 29, 2020
Dealership has a very good service department and always takes good care of my car. That’s the reason I go to this dealership now takes good care of my car. That’s the reason I go to this dealership now More
by Gsdavis
Employees Worked With
Brian Jensen is 5 star also, Randy Kawanna
June 27, 2020
What A AWESOME TEAM At This Particular Dealership . I will not take my Nissans anywhere else. They know what they are doing. Everyone working here are very Nice and Polite. will not take my Nissans anywhere else. They know what they are doing. Everyone working here are very Nice and Polite. More
by watsonsylenthia
Employees Worked With
Other Employees :
Thomas Carter, Randy Kawanna, David Whelan, Deason Taylor, Keith Supler, Kyle Wade, Milan Stojanovic
June 26, 2020
I absolutely love this dealer. The service department is my favorite. Mr. Randy has made sure I’m well taken care of for years. I will continue my business here. my favorite. Mr. Randy has made sure I’m well taken care of for years. I will continue my business here. More
by toniajacques
Employees Worked With
Thomas Carter, Randy Kawanna, Deason Taylor
