Southlake Nissan - Service Center

Randy is doing a great job. I have been a customer for many years, When I come in for service he always greets me listens to my needs on my vehicle’s maintenance and concerns. If there is a problem on ho many years, When I come in for service he always greets me listens to my needs on my vehicle’s maintenance and concerns. If there is a problem on how it was serviced he makes sure it is fixed correctly.He’s a great asset to the company. More

Randy went above and beyond to help me out with a nail in my tire during the social distancing requirements. I felt safe and felt reassured they were following strict guidelines. An absolute blessing during my tire during the social distancing requirements. I felt safe and felt reassured they were following strict guidelines. An absolute blessing during an uncertain time! More

The manager Randy used a new cleaning system that disinfected our vehicle after the service that was awesome. Especially during this covid 19 epidemic. Top notch service team! disinfected our vehicle after the service that was awesome. Especially during this covid 19 epidemic. Top notch service team! More

I will always buy, have service done at Southlake Nissan. Randy and his service crew are #1 in my book. The customer service group are a pleasure to deal with. Randy and his service crew are #1 in my book. The customer service group are a pleasure to deal with. More

The Worst Service Brought my 2019 Frontier in because factory bed liner is peeling and cracking, obviously an application defect. Location of defect is under aluminu Brought my 2019 Frontier in because factory bed liner is peeling and cracking, obviously an application defect. Location of defect is under aluminum rails bolted to bed, well protected from any impact. Service manager flatly denies warranty claiming it was damaged. Again, location of area is well protected from impact with no evidence of any impact at all. This cheapskate could have had a loyal service customer for life, not to mention potential future sales. Any Nissan needs will now go to Chesterton dealer. Dont ever darken their door! More

Very nice, I was out in about 1 hour for my oil change and tire rotation. Service department took care of my issues and I was out the door. and tire rotation. Service department took care of my issues and I was out the door. More

Exceptional service department The Service Department under the leadership of Randy Kawanna is truly exceptional. The service department is the reason I keep coming back to Southlak The Service Department under the leadership of Randy Kawanna is truly exceptional. The service department is the reason I keep coming back to Southlake Nissan More

These are the courteous and professional staff I know. I wouldn’t go anywhere else, even if it’s closer to me. There always are concerned with your satisfaction wouldn’t go anywhere else, even if it’s closer to me. There always are concerned with your satisfaction More

Randy and his service team are very trustworthy! They always treat my husband and I with kindness and professionalism!! I will ONLY get my Nissan services done at Southlake Nissan! Keep up the great work always treat my husband and I with kindness and professionalism!! I will ONLY get my Nissan services done at Southlake Nissan! Keep up the great work Randy, Brian, and the whole service team!! More