Southside Kia - Service Center

WORST SERVICE EVER!!! CAME IN FOR TIRE WARRANTY, PATCHED ONE NEW, PUT MISMATCHED TIRE ON BACK OF CAR AND WENT FLAT ALREADY!!!! WORSE SERVICE DEPT IN JACKSONVILLE AREA CAME IN FOR TIRE WARRANTY, PATCHED ONE NEW, PUT MISMATCHED TIRE ON BACK OF CAR AND WENT FLAT ALREADY!!!! WORSE SERVICE DEPT IN JACKSONVILLE AREA More

Ray Caraballo is top notch! He is always professional, knowledgeable, and informative on services to be done and needed for my vehicle. Ray has been taking care of me for years at Southside Kia and I'll b knowledgeable, and informative on services to be done and needed for my vehicle. Ray has been taking care of me for years at Southside Kia and I'll be going there for many years to come. 💯💪 More

mis diagnosed problem and over-charged 2008 Kia began running very unevenly, check engine light came on. Car parts store checked it and said "mis-fire in # 1 cylinder." Took to Southsid 2008 Kia began running very unevenly, check engine light came on. Car parts store checked it and said "mis-fire in # 1 cylinder." Took to Southside Kia, they said the check engine was a mis-fire in cylinder #3 and that the coil was bad. They replaced the coil and "cleaned" the inside of the engine, what ever that means. Car did not run any better and I was charged $700. I took the car to a friend of a friend , he checked it, replaced all the plugs and charged me $100. Car runs great! More

Al made sure the service I needed was taken care of in a timely manner. He also mentioned the cabin filter should be changed on my next visit. And put it the notes timely manner. He also mentioned the cabin filter should be changed on my next visit. And put it the notes More

Darryl was super helpful in getting my motor replaced in my Kia Optima! Very professional and knowledgeable. I’ll definitely come back to Southside Kia for future repairs. my Kia Optima! Very professional and knowledgeable. I’ll definitely come back to Southside Kia for future repairs. More

Ray ALWAYS does AN OUTSTANDING JOB going beyond what is called for. I would recommend him to ANYONE. If I ever have issues with my car or my wife's car I know I can count on him to help out called for. I would recommend him to ANYONE. If I ever have issues with my car or my wife's car I know I can count on him to help out More

Ray in service is always AWESOME !!! Always has been. He is the reason I even go there. Customer service skills are outstanding. What a blessing. is the reason I even go there. Customer service skills are outstanding. What a blessing. More

Vehicle service review I've enjoyed dealing with this dealership for the last year and a half. I plan to pick up my next vehicle, when I have need for one, here at Southside I've enjoyed dealing with this dealership for the last year and a half. I plan to pick up my next vehicle, when I have need for one, here at Southside Kia. More

Awesome service and people. In and out fast. They were honest about the condition of my car and didn't try to upsell me with unnecessary work. honest about the condition of my car and didn't try to upsell me with unnecessary work. More

Very nice personal. Reinaldo was awesome! Fast quick Very nice personal. Reinaldo was awesome! Fast quick service. Didn’t wait more than an hour total. And they went over everything with me also. Very nice personal. Reinaldo was awesome! Fast quick service. Didn’t wait more than an hour total. And they went over everything with me also. More