Southside Kia - Service Center

A+ personalities I recently purchaed a kia upon going in to set an appointment the receptionist briah was very helpful full of smiles and jokes and seemed to thoroughl I recently purchaed a kia upon going in to set an appointment the receptionist briah was very helpful full of smiles and jokes and seemed to thoroughly enjoy her job More

Ron Bernath is an OUTSTANDING service director! Ron is very friendly and professional. He made my problem, his problem, and fixed it to my complete satisfaction. Thanks to Ron, I will continue my re Ron is very friendly and professional. He made my problem, his problem, and fixed it to my complete satisfaction. Thanks to Ron, I will continue my relationship with Southside Kia. Many thanks, Marie M. More

Service Rocks! I had a MAF sensor issue and the service department was outstanding! They knew what they were talking about 100%. Ray and Collin are awesome! I had a MAF sensor issue and the service department was outstanding! They knew what they were talking about 100%. Ray and Collin are awesome! More

Bad customer service My mother and I went here after buying two cars from them and I took my car in for service and we stood there at the service desk for about 15 minutes My mother and I went here after buying two cars from them and I took my car in for service and we stood there at the service desk for about 15 minutes. The employees were all doing something, which I had no problem with, but nobody and I mean nobody acknowledged us or said we'll be right with you. We stood there at the counter for a while and then we just left and I would have thought that somebody would have came out and stopped us but they just let us leave without ever even asking us if they could help us. I took my car someplace else to be serviced. Now I have a problem in my steering column and am dreading going back there. More

Andrea in Service Department EXCELLENT!! I went in in December 28, 2015 for my appointment for recall work on my Kia Soul. Service Employee Andrea was extremely helpful. I needed the recall I went in in December 28, 2015 for my appointment for recall work on my Kia Soul. Service Employee Andrea was extremely helpful. I needed the recall work done and Andrea made sure it was done promptly. I was very impressed with the efforts Andrea went through to make sure my work was done as scheduled. More

Satisfied with Service Ray was VERY helpful! I hate car issues, but Ray makes them less painful. I really appreciate the effort he makes to make you satisfied in a bad situa Ray was VERY helpful! I hate car issues, but Ray makes them less painful. I really appreciate the effort he makes to make you satisfied in a bad situation...not an easy job. Thank you!! More

SatisfiedCustomer I guess Ihatekia123 4/08/2014 who wrote a review must be getting paid to say these things because I have dealt with Tom & Ray twice now and had no pro I guess Ihatekia123 4/08/2014 who wrote a review must be getting paid to say these things because I have dealt with Tom & Ray twice now and had no problem. You know how it is when someone goes to a dealer and is not ready to buy an automobile, it scares the crap out of them and they want to take it out on someone else. Well, I recommend Southside Kia to anyone. More

Worst Costumer Service Ever! First I called after 3 hours and I was told my car was done. Then I waited for it to be finished for an hour after that. My car then sat in the finish First I called after 3 hours and I was told my car was done. Then I waited for it to be finished for an hour after that. My car then sat in the finish lane for 45 minutes before they checked me out. Paul my service rep was extremely rude not only to me but to a customer he was talking to on the phone. I will not be back to this dealership and service department again. They need to go to customer service training classes. Unacceptable. More