Southside Kia - Service Center

Bill was very friendly and prompt for arrival and pick-up. He was well aware of the most direct routes and got me to work quickly and back to my vehicle later very easily and before rush hour. Hi pick-up. He was well aware of the most direct routes and got me to work quickly and back to my vehicle later very easily and before rush hour. His service was greatly appreciated and is what allows me to have my vehicle serviced on that side of town more conveniently. More

Bill was very professional. As soon as I walked in service department he introduced himself, told me what he does for Kia, and said he was here to help me if I needed. He was super friendly and I high service department he introduced himself, told me what he does for Kia, and said he was here to help me if I needed. He was super friendly and I highly appreciated his courtesy. Pleasurable experience all the way around! More

Friendly service, always helpful! Even down to the courtesy rides, bill young is awesome! Sometimes they look a little overworked but they handle it well! courtesy rides, bill young is awesome! Sometimes they look a little overworked but they handle it well! More

Bill was the Courtesy driver at Orange Park Kia when I first met him. I was so pleasantly surprised to see him now at Southside Kia. He is very friendly, courteous & professional. Love that he's over h first met him. I was so pleasantly surprised to see him now at Southside Kia. He is very friendly, courteous & professional. Love that he's over here now!! More

Unbelievable customer service, very helpful, went out of his way to ensure that my experience was flawless. Thanks so much for all you guys do!!!! his way to ensure that my experience was flawless. Thanks so much for all you guys do!!!! More

Mr. Young was very cooperative and worked diligently to make sure that my schedule was met. He rearranged his schedule to meet mine. He was pleasant and professional in the performance of his duties. make sure that my schedule was met. He rearranged his schedule to meet mine. He was pleasant and professional in the performance of his duties. More

I had a service appppointment for my 2012 Sorento and instead of just waiting, I decided to checkout the 2014 Sorentos in the yard. This lead to the me wanting to upgrade my existing model and package to instead of just waiting, I decided to checkout the 2014 Sorentos in the yard. This lead to the me wanting to upgrade my existing model and package to the next level up. I met Chris and he made it easy to purchase my new vehicle. Now, while Chris is an amazing gentleman, I did not get the preferred model as requested, one with a moonroof like I had in my 2012 Sorento with a V6 Engine., as this model/package was not available at the Southside location nor at the sister location in Orange Park. However, I was advised that the sister location had two available 2014 Sorentos and one with an upgraded electronic package was brought to Southside about one hour later. When the car arrived, I discovered that it was not a v6 and did not have a moonroof. So, now I have to have the moonroof added and pay additional for it outside of the initial writeup/purchase price. Chris has arranged for the vendor to call me and promised a loaner car while the job is being done. My advise, make sure you see the vehicle before signing the final paperwork and be very sure that your needs are correctly understood. I love the new 2014 Sorento, and once I have the moonroof installed I will love it even more. As for the V6... Well, maybe I can spend less on gas. We will see. On a final note, Chris is a great guy! More

Since this Kia dealership changed ownership a few years ago the service has improved 100%! Very satisfied. Amanda is fabulous with customer service. Bill is very personable and drives me wherever I need ago the service has improved 100%! Very satisfied. Amanda is fabulous with customer service. Bill is very personable and drives me wherever I need to go. Excellent. More

Bought my 2013 Kia Soul in November from Cooky and between her & Finance this was the best car buying experience I have ever had. Cooky still takes time to talk to me whenever I come in for service. between her & Finance this was the best car buying experience I have ever had. Cooky still takes time to talk to me whenever I come in for service. Had a flat last Friday and car was towed in. Amanda told me they didn't have a new tire in stock but they called another dealer and got it and had me back on the road on Saturday where as if a tire would have been ordered it would have been Monday. Great Service personnel all around and sales, I love my 2013 Kia Soul whom I have lovingly named ZIPPY as we zip around wherever we go. This is also the 4th Kia that I have owned. KIA ROCKS and SOUTHSIDE KIA ROCKS ALSO! More

The service is excellent. The staff is very courteous and provides service with a smile. Amanda always keep me informed regarding what they are going to do. They always get my car back to me in a timely mann provides service with a smile. Amanda always keep me informed regarding what they are going to do. They always get my car back to me in a timely manner. More