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Southtown Chrysler Jeep Dodge Ram

Indianola, IA

4.8
120 Reviews

2412 North Jefferson Way

Indianola, IA

50125

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Showing 120 reviews

April 04, 2024

I just purchased my third new vehicle from Southtown Dodge. The salesman, Steve Paulus, and Thad Caylor in Finance were great to work with. They made the buying experience fast, and I enjoyed working wi More

by Jim S.
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Paulus
Apr 05, 2024 -

Southtown Chrysler Jeep Dodge Ram responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

January 24, 2024

My wife and I just purchased two used cars from Southtown. We were treated with kindness and respect, and the process went very well. The salesman, Benjamin Standish was very helpful in the proces More

by glsweet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Standish
Feb 02, 2024 -

Southtown Chrysler Jeep Dodge Ram responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 01, 2023

The recall work was completed in less than the estimated time required and we were promptly notified by our service agent. A loaner vehicle was provided, at no cost, so we were not tied to the waiting room. More

by mykejohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, Matt Karnatz
March 30, 2023

We are always treated well by sales and service employees. Worth the few extra minutes it take to get to this dealership. More

by JCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, Adam Fisher
March 02, 2023

They are supportive and fast. Keep customer service their top priority. I was very impressed. More

by Jenymontelongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Ripperger
August 04, 2022

Helpful salesman. Deal was done quickly even without calling ahead. Was even able to use my own lender in house. More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake was very knowledgeable about the product and trade in.
Aug 05, 2022 -

Southtown Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience, JD! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

June 17, 2022

Everyone was great to work with. I can be difficult sometimes but John and Mark did all they could to get us taken care of. More

by Jihnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Mark Tartenaar
February 11, 2022

Worse dealership i've dealt with. Like to play games your typical used car sales mentality.. More

by Dljr73
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim
Feb 17, 2022 -

Southtown Chrysler Jeep Dodge Ram responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Beau Nielsen beaun@southtowncdj.com

November 12, 2021

I have bought 10 vehicles in the last 11 years, Kamal was by far the best and hardest working sales man I have EVER had the pleasure of dealing with. He went way above and beyond any expectation I had. I was More

by Sherra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal Salam
October 09, 2021

Great experience.Got me into the truck I needed I had a good reasonable price. More

by Ngriffel84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Beau Nielsen
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