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Southwest Auto Sales

Roanoke, IN

4.5
538 Reviews
Welcome to Southwest Auto Sales Home of the 2 years FREE Maintenance! Here at Southwest Auto Sales, we understand that the car buying experience isn't always easy or fun, so we go out of our way to make it a bit different! 2 years FREE maintenance includes 5 oil changes and 2 tire rotations on the vehicle purchased from Southwest Auto Sales. With friendly, knowledgeable staff, a big lot with hundreds of vehicles to choose from, a no pressure, quick easy finance office, you will wonder why you ever went anywhere else. But wait, there's more. Striving to make a unique experience, our customer relationships don't end when you leave the lot. Over the miles that you and your new car share, your personal sales consultant is still here to answer any questions you may have, and our service technicians are available to carry out your model's routine maintenance needs. Whether you are a first time customer or you've been part of our family for a while, we are here to make your car buying experience one that you can remember with a smile!
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7905 W County Line Rd S

Roanoke, IN

46783

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Showing 538 reviews

December 04, 2019

Great experience Friendly staff and easy to work with. Would recommend Southwest Auto to friends and family and my wife and I will most likely will return. More

by andytuck.smw
Recommend Dealer
Yes
Employees Worked With
Brandon Coratti, Russel Gaby, Dustin Draffen
December 03, 2019

A Five Star buying experience While searching for a particular model ,CTS premium I came onto Southwest Auto Sales. They are just a few miles from my residence and that made it n More

by Silvershadeb57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Gaby, Ryan Dreyfus
December 01, 2019

Great service! My wife and I decided to upgrade her car and we couldn't have worked with a better dealership or salesman. Allen was a real class act and made the ent More

by bgerken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dreyfus, Allen Miller
November 29, 2019

Russell was fantastic! I was treated with respect and honesty by Russell at Southwest Auto. He didn’t make me feel pressed to make a decision. When he said he would call me More

by Rachel Schenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Gaby, Ryan Dreyfus
November 29, 2019

Quick and accurate service with friendly people. I located the vehicle which I ultimately purchased while searching on line. I found the description of the vehicle to be very detailed and very accura More

by jhynek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Miller
November 28, 2019

Great Russ was awesome and did exactly what he said he would do. I enjoyed talking with him and everything worked out well for me and my new ride. More

by bradvc1521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Gaby
November 25, 2019

Very pleased He was very nice and not the pushy kind you get from other dealerships. He was very patient with us while we worked with our own loan to see which wou More

by karirene_0512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Gaby
November 19, 2019

Good dealership Russel Gary was wonderful. I would highly recommend him. He helped us find a good car. Did not push us. Good experience, Good dealership to go More

by grouamba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Gaby
November 18, 2019

Great experience! A+++ customer service! This was my first experience with Southwest Auto Sales. I was greeted by Dustin, and once I told him the car I was there to look at, he wasted no time More

by MaryM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dreyfus, Dustin Draffen
November 18, 2019

Great and quick I was helped quickly and service was great they could at least try to negotiate a better deal for you though as far as price drops More

by JoseGarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Gaby
Nov 18, 2019 -

Southwest Auto Sales responded

Thank you for your business. Sorry you feel that way about how we price our vehicles. Southwest Auto Sales uses a third party software tool that scans the live market to get a configuration of like vehicles. We then see where our vehicle ranks with the best price and mileage, so we know where each vehicle ranks, on a number of factors, with a Live Market View. Our valued customers are able to have a non-pressured experience knowing that our prices on the vehicles are based on facts and fairness, without all the back and forth. For example the 2019 Dodge Charger you decided to purchase was priced #20 out of 144 in 500 mile radius. Obviously at the time you may have bought one for less but they had 40,xxx-50,000 miles on them and the one you bought had 35,xxx miles. Hope to see you back and get a 5 star from you next time.

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