
Southwest Chrysler Dodge Jeep RAM
Cleburne, TX
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Excellent service from my salesman. carl. He was great! The experience I had was the best. There was no hassle or pressure well taken care of by carl. I enjoyed my experience and will r carl. He was great! The experience I had was the best. There was no hassle or pressure well taken care of by carl. I enjoyed my experience and will recommend this dealership to others. I am happy to be in my new dodge charger, 2022. More
You must catch every detail with the used car people. From the deal to making sure the vehicle is actually a quality vehicle. Vehicles are not serviced as they should be or as they claim. Was in proces From the deal to making sure the vehicle is actually a quality vehicle. Vehicles are not serviced as they should be or as they claim. Was in process of buying a 2019 Silverado, drove it home and noticed strange noises. Checked fluid levels when I arrived home to gone no oil showing on dip stick. More
I spoke/texted (screenshots attached) with Lindsey Cox off and on for about a day and a half about my father-in-law (she was sent a pic of his drivers license) buying a 2021 Tacoma. She even sent a price off and on for about a day and a half about my father-in-law (she was sent a pic of his drivers license) buying a 2021 Tacoma. She even sent a price breakdown for driving it off the lot. During our back and forth I noticed on the website the price had decreased by $1000. I asked about it and was told they would honor that reduction so I asked about giving her a credit card to guarantee I was going to buy the truck. She said she wasn’t allowed to take a credit card to hold it but she assured me there was no one else looking at it and my father-in-law and I would be fine to drive there the next morning. We drove TWO HOURS to walk in and be told the truck had sold and the buyer was waiting on financing. Mind you, we came with cash in hand to buy that truck. She knew we were coming but didn’t have the honor, ethics or morals to call and let us know the truck had sold to someone else. We never go desperate for a vehicle as many things can happen with a “deal” so not getting the truck isn’t the issue, the issue is her not letting us know the truck had sold before we got there when she knew we were coming. She did kindly (sarcasm) offer us the option to buy a 2016 at a sister dealership that she would help us get a good deal on. I would not believe it if this woman told me the sky was blue. Buyer beware if you choose SouthWest Chrysler Dodge Jeep Ram in Cleburne, TX. More
Something is honestly off with the atmosphere at this place not sure if the staff is abused by the upper management but something seemed off and didn't like it. Took my business elsewhere. place not sure if the staff is abused by the upper management but something seemed off and didn't like it. Took my business elsewhere. More
This dealership has at least one of the most enthusiastic salesmen that I have met. David Brooks is an outstanding person to deal with. The experience that I was given was the best Ever! salesmen that I have met. David Brooks is an outstanding person to deal with. The experience that I was given was the best Ever! More
Excellent customer service! Angie and Patrick went above and beyond. They stayed until the sell was done (9:45 pm). There was no hassle or pressure. The other sales associates w Angie and Patrick went above and beyond. They stayed until the sell was done (9:45 pm). There was no hassle or pressure. The other sales associates were very friendly and professional. All in all I enjoyed my experience and will recommend this dealership to others. More