Great salesperson, Poor Sales Manager
Contacted the dealership on Weds of this week due to search on Autotrader and found a demo Jeep Grand Cherokee with the exact color and option package
Contacted the dealership on Weds of this week due to search on Autotrader and found a demo Jeep Grand Cherokee with the exact color and option packages I have been looking for. Great deal at $50k. Got a reply from Blake Black and emailing back and forth, until the emails from him stopped at 5:44pm. Called dealership next morning and found out he was out of the dealership for the day and spoke with Chris Green. Great guy, nice attitude. Had Charlie their salesperson back in touch with me in minutes and we went back and forth finally arriving with a deal on trade-in and purchase of new Jeep. Great! Credit application completed, I signed the proposed deal sheet and was extremely pleased. Until the next morning at 9:30am when Mr. Black returned my call and started asking odd questions about the deal, what were the terms, who was I dealing with. Started to feel this was not going to be a great experience. It was not. Now wants $4000 more for a demo vehicle at end of model year. Told him I would not like to work with him but would work with Charlie or Chris. He proceeded to tell me that he was the SALES MANAGER and even if I was dealing with Charlie or Chris I would not get any better deal. I ask for his boss and he said it was the owner and he would "see if he could call me". Charlie called shortly later and apologizes profusely for "his mistake". I have a lot of family that lives in Cleburne, Burleson, Godley, Joshua. Gonna make sure they all know this is not a dealer to work with.