
Southwest INFINITI
Houston, TX
Filter Reviews by Keyword
By Type
232 Reviews of Southwest INFINITI
Great service experience at Southwest Infiniti. I leased my first Infiniti Q45 from Soutwest Infiniti in 1990 and have leased a new Infiniti from Southwest every three years since. The Infiniti auto I leased my first Infiniti Q45 from Soutwest Infiniti in 1990 and have leased a new Infiniti from Southwest every three years since. The Infiniti automobile has always been the best automobile value for dollar but the service at Southwest Infiniti has been the best part of the experience. The service team has been like family.... making each visit a great experience, from the greeter to the Service Consultant Jeff Dorman, to the Service Manager to the Warranty department to the Mechanic to the Cashier. Always courteous and with a pleasant smile. And...I never had to bring the vehicle back for work done improperly. That says a lot. Unfortunately after 30 years I will no longer lease an Infiniti as they have discontinued the Q70 Sedan. What will I miss the most? The GREAT SERVICE that i have gotten used to for all these years. Hopefully, Infiniti will introduce a full sedan sometime in the near future and I will be back! More
This is the place to buy a car! The entire experience was amazing. This team knows what they are doing. They created a one of a kind experience for me. amazing. This team knows what they are doing. They created a one of a kind experience for me. More
Another great experience at SW Infiniti. Our vehicle was in and out as promised. They do a terrific job on keeping you updated on status of your vehicle. We’ll definitely bring our vehicle back here even th in and out as promised. They do a terrific job on keeping you updated on status of your vehicle. We’ll definitely bring our vehicle back here even though it’s almost an hour away from where we live. Thank you SW INFINITI! More
Great Service Always get top notch service when I get my car serviced and when I come in for a trade in on a newer model vehicle. Always get top notch service when I get my car serviced and when I come in for a trade in on a newer model vehicle. More
INFINITI are best cars I ever on and I tell everyone if you want a car INFINITI is the way to go they treat you like family and the service is great you want a car INFINITI is the way to go they treat you like family and the service is great More
Excellent service consistently! SWI gets the job done right the first time. They provide continuous updates on vehicle status, video inspection report, complimentary car wash. I’ve b SWI gets the job done right the first time. They provide continuous updates on vehicle status, video inspection report, complimentary car wash. I’ve been taking my vehicles there for over 3 years and have never been disappointed. More
Found dealership to be very clean and associates very nice , was surprised to see just how fast people were in and out of dealership. Even nicer not being there long enough to see but a few nice , was surprised to see just how fast people were in and out of dealership. Even nicer not being there long enough to see but a few More
I like Southwest Infiniti Very nice stuff very nice people I will highly recommend anyone wants to buy Infiniti to go to Southwest Infiniti and talk to Robin or Catherine very nice sales woman very hel people I will highly recommend anyone wants to buy Infiniti to go to Southwest Infiniti and talk to Robin or Catherine very nice sales woman very helpful very nice very good More
First Class Experience! Very good overall experience! Like the videos from tech showing areas of concern and love the fact that the service advisor, Daniel Clark is very expe Very good overall experience! Like the videos from tech showing areas of concern and love the fact that the service advisor, Daniel Clark is very experienced and makes good recommendations. More
Read this before walking In there! READ THIS BEFORE WALKING IN THERE! BE CAREFUL WITH THIS PLACE! Everybody is dishonest & total scam!!! Decline all their offers such as service plans, READ THIS BEFORE WALKING IN THERE! BE CAREFUL WITH THIS PLACE! Everybody is dishonest & total scam!!! Decline all their offers such as service plans, maintenance, kahu and such DO NOT ADD thinking you can cancel later. It will take you couple of months to do so, such a headache! kahu is not MANDATORY, despite they say cannot be removed. DO NOT BELIEVE THESE PEOPLE!!! Don’t deal with Nico Noor, he is such a scam as well as finance department guy Felipe Rodregoes will give you crazy interest rate to get you sign in for their extra stuff $$$$. Even their general manager didn’t understand and agreed with cheating and scamming to increase the sales. From the salesman to all they way to the top all are SCAMS!!! DO NOT WALK TO THIS DEALERSHIP... More