Southwest INFINITI

If I could describe terrible service in one word it would be "Southwest Infinity" OK 2 words... Refused to provide written estimate; no call backs from service tech Daniel or his manager (does explain Dani be "Southwest Infinity" OK 2 words... Refused to provide written estimate; no call backs from service tech Daniel or his manager (does explain Daniel's poor service and attitude however....). Take you business anywhere but here More

Great service experience at Southwest Infiniti. I leased my first Infiniti Q45 from Soutwest Infiniti in 1990 and have leased a new Infiniti from Southwest every three years since. The Infiniti auto I leased my first Infiniti Q45 from Soutwest Infiniti in 1990 and have leased a new Infiniti from Southwest every three years since. The Infiniti automobile has always been the best automobile value for dollar but the service at Southwest Infiniti has been the best part of the experience. The service team has been like family.... making each visit a great experience, from the greeter to the Service Consultant Jeff Dorman, to the Service Manager to the Warranty department to the Mechanic to the Cashier. Always courteous and with a pleasant smile. And...I never had to bring the vehicle back for work done improperly. That says a lot. Unfortunately after 30 years I will no longer lease an Infiniti as they have discontinued the Q70 Sedan. What will I miss the most? The GREAT SERVICE that i have gotten used to for all these years. Hopefully, Infiniti will introduce a full sedan sometime in the near future and I will be back! More

This is the place to buy a car! The entire experience was amazing. This team knows what they are doing. They created a one of a kind experience for me. amazing. This team knows what they are doing. They created a one of a kind experience for me. More

Another great experience at SW Infiniti. Our vehicle was in and out as promised. They do a terrific job on keeping you updated on status of your vehicle. We’ll definitely bring our vehicle back here even th in and out as promised. They do a terrific job on keeping you updated on status of your vehicle. We’ll definitely bring our vehicle back here even though it’s almost an hour away from where we live. Thank you SW INFINITI! More

Great Service Always get top notch service when I get my car serviced and when I come in for a trade in on a newer model vehicle. Always get top notch service when I get my car serviced and when I come in for a trade in on a newer model vehicle. More

INFINITI are best cars I ever on and I tell everyone if you want a car INFINITI is the way to go they treat you like family and the service is great you want a car INFINITI is the way to go they treat you like family and the service is great More

Excellent service consistently! SWI gets the job done right the first time. They provide continuous updates on vehicle status, video inspection report, complimentary car wash. I’ve b SWI gets the job done right the first time. They provide continuous updates on vehicle status, video inspection report, complimentary car wash. I’ve been taking my vehicles there for over 3 years and have never been disappointed. More

Found dealership to be very clean and associates very nice , was surprised to see just how fast people were in and out of dealership. Even nicer not being there long enough to see but a few nice , was surprised to see just how fast people were in and out of dealership. Even nicer not being there long enough to see but a few More

I like Southwest Infiniti Very nice stuff very nice people I will highly recommend anyone wants to buy Infiniti to go to Southwest Infiniti and talk to Robin or Catherine very nice sales woman very hel people I will highly recommend anyone wants to buy Infiniti to go to Southwest Infiniti and talk to Robin or Catherine very nice sales woman very helpful very nice very good More

First Class Experience! Very good overall experience! Like the videos from tech showing areas of concern and love the fact that the service advisor, Daniel Clark is very expe Very good overall experience! Like the videos from tech showing areas of concern and love the fact that the service advisor, Daniel Clark is very experienced and makes good recommendations. More