Southwest Kia: Dallas - Service Center

Customer service was outstanding and the advisor was very attentive with keeping me up to date attentive with keeping me up to date More

The service was great all was taken care of and the car wash was excellent wash was excellent More

Great service from Alex and now Crow for my Telluride. Comfortable waiting area. Love the car wash and vacuum. Comfortable waiting area. Love the car wash and vacuum. More

Tanner was friendly, considerate and personable. He found the car we bought and was extra attention tive to our being disabled. He even toook time to explain all of the new features of our new KIA S He found the car we bought and was extra attention tive to our being disabled. He even toook time to explain all of the new features of our new KIA Seltos. Tanner was great! We love our car More

Thank 😊 you all for making our day and the AMAZING hospitality!! Have a great rest of y'alls day hospitality!! Have a great rest of y'alls day More

I made an appointment for a tire rotation and maintenance check up. I was told it would be a 45 min to 1 hour wait. They found an item on the recall list so added that as well. I waited for 2 hours and they check up. I was told it would be a 45 min to 1 hour wait. They found an item on the recall list so added that as well. I waited for 2 hours and they told me the recall issue would be requiring longer and I said I would bring it back. I then pay the $20 fee for tire rotation and head to leave. However, when I get in my car to go, it says tire pressure low. I went back in to ask and the service person called the service team. It turns out the tire rotation I paid for didn’t actually happen (nor did they fill up my tires). Two hours wasted and the only thing actually performed was a car wash! More

I would recommend my family member too come to you also amazing service yesterday thank you very much amazing service yesterday thank you very much More

Friendly and good service would recommend to others Clean facilities. Did a great job on Clean facilities. Did a great job on More

Met immediately upon arriving by gentleman who entered my info and showed me where i could wait along with snacks and beverages. Asked for help in inputting my info on my screen in my car. I’m old school. Re info and showed me where i could wait along with snacks and beverages. Asked for help in inputting my info on my screen in my car. I’m old school. Receptionist contacted seller of vehicle and when security was completed on my vehicle he helped me with this task. Was a very productive and professional time at Southwest KIA. Thank you Paula Hall More

Everyone was nice and friendly, took my car in at last minute. Got it done earlier than the quoted time. minute. Got it done earlier than the quoted time. More