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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
554 Reviews
Call Service Center (972) 283-9797

554 Reviews of Southwest Kia: Dallas - Service Center

Sort by
April 26, 2024

Everything was as expected. Kept me informed of my vehicle. Definitely coming back here again More

by Whoknows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe
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Apr 26, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear that your experience at Southwest Kia met your expectations! Keeping our customers informed and satisfied is always our top priority. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
April 26, 2024

Michelle was very sweet and helpful. Kia even wash my car, which it really needed. More

by martinez_torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to share your review of Southwest Kia. We truly value your kind words regarding Michelle and our dedicated team. We look forward to the opportunity to welcome you back on your next visit. Safe travels!

Helpful
April 24, 2024

Jeff in service always makes sure I get the right service I need on my 23 Kia. He goes above and beyond. More

by Veronica J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service - 5 star
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Apr 25, 2024 -

Southwest Kia - Dallas responded

Veronica, it's great to know that Jeff has been able to provide you with the excellent service we strive for at Southwest Kia. Thank you for your kind words and support!

Helpful
April 22, 2024

As usual I was greeted immediately with a smile by Ause. He took care of me with total professionalism. I always get great treatment here. More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Southwest Kia - Dallas responded

Thank you for your five-star review! It's great to know that our team at Southwest Kia provided you with excellent service. We appreciate your continued support!

Helpful
April 20, 2024

Service was great, service provider was phenomenal. I will be back when service is required! More

by Flow2Fountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear about your positive experience at Southwest Kia! Providing great service and ensuring our customers leave satisfied are our top priorities. Your feedback is greatly appreciated, and we look forward to welcoming you back whenever you need service in the future. Thank you for choosing Southwest Kia!

Helpful
April 19, 2024

Everyone was super cool, friendly. The atmosphere was clean and I even had a snack. My person that helped me was really friendly and helpful More

by sugarg58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Apr 19, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with our team at Southwest Kia! It's great that you found the atmosphere clean and welcoming. Thank you for sharing your feedback, we appreciate it!

Helpful
April 16, 2024

I arrived a little early but did not have to wait. The dealership was clean, and the waiting area was comfortable. My consultant was extremely professional and efficient. More

by leahburke48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
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Apr 16, 2024 -

Southwest Kia - Dallas responded

Leah, it's great to know that you found our dealership comfortable and clean. We're glad your consultant was able to provide efficient service at Southwest Kia. Thank you for the review!

Helpful
April 16, 2024

Very professional and friendly from when I pulled up. Everything was thoroughly explained to me. Way better than waco. Do not go to kia in waco. They do not care. More

by Do not go to Kia in Waco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malgon
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Apr 17, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with us at Southwest Kia! Our team always aims to provide professional and friendly service. Thank you for choosing us, we appreciate your support!

Helpful
April 13, 2024

I had to get my engine replaced since it was burning oil. The process started off a little rocky, but the kinks worked itself out and I ended up with a new engine. Thank you SouthWest Kia for renewing my f More

by lwitcher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jore
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Apr 15, 2024 -

Southwest Kia - Dallas responded

We're glad to know that we could help renew your faith in Kia! Thank you for sticking with us through the process at Southwest Kia. We appreciate your patience and trust.

Helpful
April 10, 2024

The entire staff is amazing! Des Ause Michelle Jeff and Jorge are a great team and Larry and Edwin are awesome More

by Desaraie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause, des, meech, Jorge, jeff
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Apr 11, 2024 -

Southwest Kia - Dallas responded

It's wonderful to know that you had such a positive experience with our Southwest Kia team throughout your recent visit. Thank you for sharing your review, we look forward to serving you again in the future!

Helpful
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