Southwest Kia: Dallas - Service Center

The service was fantastic. They call me by name and customer service was impeccable. Alexander was kind and very knowledgeable They call me by name and customer service was impeccable. Alexander was kind and very knowledgeable More

Great customer service and professional. Appt was on time. Waiting estimate time was accurate and I left with a smile. But I do wish KIA would bring back discounts! Appt was on time. Waiting estimate time was accurate and I left with a smile. But I do wish KIA would bring back discounts! More

Friendly courteous service! Comfortable place to sit and wait for auto to be serviced. They offer you snacks while you wait! Comfortable place to sit and wait for auto to be serviced. They offer you snacks while you wait! More

Everything was great from begging to end. The mechanics even found problems that I didn’t know I had. Kudos to all involved and I have and will continue to applaud the good work. Thank you!! The mechanics even found problems that I didn’t know I had. Kudos to all involved and I have and will continue to applaud the good work. Thank you!! More

This location and team works together to get the service you need done in a timely manner. you need done in a timely manner. More

Everything worked like clockwork. Was told the car was washed. There was still bird poop on my windshield. The door wells were still dirty. I still need to request service to clean bl Was told the car was washed. There was still bird poop on my windshield. The door wells were still dirty. I still need to request service to clean black stains on inside of driver door and one black mark on driver's seat. More

Southwest Kia always provides great customer assistance and they do a great job with my car! and they do a great job with my car! More

The service provider was extremely courteous and thorough. The service was completed before the suggested wait time. thorough. The service was completed before the suggested wait time. More

This dealership has provided a wonderful experience from the beginning. The salesman were courteous and didnt play the back and forth games. The process was very cut and dry. The service department was ter the beginning. The salesman were courteous and didnt play the back and forth games. The process was very cut and dry. The service department was terrific, even offering a shuttle service to take me to work. My car was ready early and they brought it to me. I would definitely recommend. More

Jake was great . He informed me of all issues and kept me updated throughout the process. He called or text me daily to let me know the status of the vehicle. Really He informed me of all issues and kept me updated throughout the process. He called or text me daily to let me know the status of the vehicle. Really great costumer service and I appreciate it . I actually felt apart of the team instead of worrying about what’s going on . More