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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
640 Reviews
Call Service Center (682) 305-7203

640 Reviews of Southwest Kia: Dallas - Service Center

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December 10, 2021

Been with this dealership since 2004. For the most, they have been very friendly, concerning & accommodating. I will say, since the new building there has been a change in employees. Their lack of acknowled More

by lou.hen65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 21, 2021 -

Southwest Kia - Dallas responded

Thank you for the valuable feedback. We are always looking for ways to enhance our customer experiences, and we know Alex adds so much value to that. Our team at Southwest Kia aims to provide a five-star experience for every customer, and we will definitely use this as a learning tool while we train our staff internally. Thanks for choosing us and we look forward to seeing you again.

December 08, 2021

Usually my was Jake but he got promoted. My new advisor is Rachel. She took really great care of me and kept me informed on what was going on with my vehicle. The whole team is great. Would certainly reco More

by Dascott_06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
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Dec 09, 2021 -

Southwest Kia - Dallas responded

Thanks so much for trusting Southwest Kia with your automotive needs. Our entire team is thrilled to hear your recommendation. Please don't hesitate to contact us if we can be of assistance. We look forward to serving you again, and wish you safe travels!

December 08, 2021

Convenient to get to from home. Due to me having much to do that day. More

by SHARENVALLIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
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Dec 09, 2021 -

Southwest Kia - Dallas responded

Hi Sharen, we appreciate your feedback. We'd love to know how we can enhance our customer experience at Southwest Kia so that we can earn that fifth star! Thanks for choosing us for your vehicle needs, safe travels!

December 07, 2021

Great experience with my oil change and the neatness of the store and customer service More

by TW.REESE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Dec 09, 2021 -

Southwest Kia - Dallas responded

We're thrilled to hear of your recent five-star experience at Southwest Kia. Thanks for trusting us with your automotive needs and we look forward to seeing you again soon.

December 05, 2021

The clerk was very nice and helpful to me thanks southwest kia for your service! More

by Amariwise
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Report | Print
Dec 06, 2021 -

Southwest Kia - Dallas responded

Thanks so much for the five stars! We're happy to hear that Daniel & the crew at Southwest Kia hit the mark at your last visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again.

December 02, 2021

Was very happy to have my vehicle service today it was very professional with top management we have alway had are vehicle service there. More

by andycava8048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jak E Keller
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Dec 06, 2021 -

Southwest Kia - Dallas responded

Thanks for the glowing recommendation, Andy! Every member of the team at Southwest Kia works tirelessly to provide our customers with a five-star experience. We appreciate your continued patronage and look forward to seeing you again.

December 01, 2021

They take good care of their customers and it’s not bad inside there too. More

by Jewelslee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
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Dec 01, 2021 -

Jewelslee responded

Thank you for taking good care of us and our vehicle. It puts our minds at ease knowing that it is in safe and sound condition.

December 01, 2021

Very nice experience all around, Heather was awesome and anticipated my needs. I will return More

by HDallas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather, Josh Lozier
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Dec 06, 2021 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! We hope to see you again soon at Southwest Kia.

November 30, 2021

I have always been very satisfied with Southwest KIA they took my car right in an resolved the issue in minutes. A low tire warning light. The staff was as usual professional an courtesy. They have a More

by John2059abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Dec 03, 2021 -

Southwest Kia - Dallas responded

Thanks for the recommendation and for choosing Southwest Kia. The team was thrilled to hear your kind words, and we look forward to seeing you again!

November 29, 2021

Just have to be careful that they don’t try and upgrade unnecessary replacement parts More

by Suzanne Hickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Dec 03, 2021 -

Southwest Kia - Dallas responded

Thank you for the valuable feedback Suzanne. We are always looking to improve customer experiences, so we'd love to hear from you! Thanks for choosing Southwest Kia!

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