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Southwest Kia - Mesquite

Mesquite, TX

3.5
1,495 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,495 reviews

May 08, 2017

Service and bought truck Best Service and helpful staff. Clean up of car was great. Resolved problem of missing flat tire fixing system. Juan was great in truck sales More

by Leonard Holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stanton
May 17, 2017 -

Southwest Kia - Mesquite responded

So glad you got to see the best of what we have to offer! Mike has been helping people for years with us, and we're happy to have him. Juan is an EXPERT Truck Salesman and salesman in general, he will always find the best deal for you. Thank you for your feedback.

May 08, 2017

Smooth Love working with Jaime! . This is our 3rd vehicle from you. All have been a very good experiences. Thank you guys for all your help. More

by Nikki Dustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rodriguez
May 17, 2017 -

Southwest Kia - Mesquite responded

Jaime has been doing this for years! Thank you for your feedback.

May 05, 2017

Friendly atmosphere great deals Was treated with a lot of great curtisy everyone was rally helpful everything was explained great and understanding finance did great job and in and o More

by Trinimelissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afshin Khodadad
May 17, 2017 -

Southwest Kia - Mesquite responded

That's our goal! We strive to get people in and out as fast as possible. Thank you for your review and your business!

May 02, 2017

My experience with kia was great! I have a high rating because kia got me approve for my brand new car.They were very helpful when I needed help.I really do appreciate all of they hard More

by Wehshnac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
May 15, 2017 -

Southwest Kia - Mesquite responded

So glad we were able to get you approved! Thank you for your positive review.

May 02, 2017

Purchased a vehicle Michael was very knowledgeable and polite. I would recommend him to a friend. We had been emailing with Lynell before we arrived. She always More

by Jhork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bakolias , Lynell Richardson
May 16, 2017 -

Southwest Kia - Mesquite responded

Glad we were able to help you with your car purchase! Let us know if you need anything else.

May 02, 2017

Excellent customer service As always my advisor Gary Wells was very friendly, informative, enthusiastic. He informed me of any issues with my vehicle and took his time with ex More

by V_Wheaton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wells, Gary
May 17, 2017 -

Southwest Kia - Mesquite responded

Thank you for your feedback! Gary always keeps his customers informed throughout the whole process and we're glad he did that with you.

May 01, 2017

Great employees and service. Heather always takes care of me and goes above and beyond to make sure I get taken care of. The entire staff is great there and does their best to ens More

by Selenamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Gary
May 15, 2017 -

Southwest Kia - Mesquite responded

Heather has been with us for years and she knows how to serve her customers! Thank you for your review!

May 01, 2017

Bad and late service I was there on friday, For a routine service, arrive at 9:00 am and left at 1:30 pm, It took 4 hours to only change the oil, Very poor service and More

by Ale01
Customer Service
Recommend Dealer
No
Employees Worked With
I do not remember his name.
May 01, 2017 -

Southwest Kia - Mesquite responded

We are so sorry for the extended wait for an oil change. Saturdays are generally our busiest times for service so wait times have a higher possibility to be longer. No excuse, though. We will be better next time.

April 30, 2017

great customer service Southwest KIA in Dallas was a great experience helped me with my first car buying experience and was very helpful. I would recommend this place to any More

by ivsn4036
Recommend Dealer
Yes
Employees Worked With
addiel meraz
May 15, 2017 -

Southwest Kia - Mesquite responded

Thank you for your feedback! We are so happy we were able to help you with your first car purchase!

April 28, 2017

Bad customer service Service departen is horrible nobody knows nothing about anything , they don't have any kind of communication with customers for 5 days I live about 30 More

by Ivette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
carlos , heather .
Apr 28, 2017 -

Southwest Kia - Mesquite responded

We are so sorry for the inconvenience! Please email me at S.Mulholland@southwestkia.com and I will make this right. -Steve, Service Director.

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