Southwest Kia - Mesquite

Outstanding service I have been using SW Kia for over 3 years and have never had a bad experience there no matter what the situation was. From Sales to Service, always ta I have been using SW Kia for over 3 years and have never had a bad experience there no matter what the situation was. From Sales to Service, always taken care of promptly. More

Great Service! I brought my 2016 Soul in for her second oil change and service this Wednesday. Ralph/Rafael helped me. He is personable, friendly, and very helpful. I brought my 2016 Soul in for her second oil change and service this Wednesday. Ralph/Rafael helped me. He is personable, friendly, and very helpful. I sat in the waiting room and was greeted by a very nice gentleman showing me where the coffee and snacks were. He gave me updates on how the service was going. I really appreciated that. Very nice waiting room. I always appreciate how comfortable it is. I have been having my cars serviced at your dealership since 2010 when I bought my first Soul from you. I did not have to wait very long, which was really appreciated. I used coupons that were sent to me when I first bought my car so I didn't have to pay for the service. That really made my day! Thank you! More

Amazing team effort! Had a great experience at Southwest Kia. I was in and out with in 35 minutes. Had a issue with my Tire pressure light and service took care of it. Als Had a great experience at Southwest Kia. I was in and out with in 35 minutes. Had a issue with my Tire pressure light and service took care of it. Also thanks to the detail crew for buffing some scuff on my optima. More

Pleasant Service people very helpful!! I had an appointment at 9:30 and showed up early and they were very understanding why I had to come early. Heather was m Service people very helpful!! I had an appointment at 9:30 and showed up early and they were very understanding why I had to come early. Heather was my service person and she was very professional and helpful More

Great people to work with! Service people are great-only bump-I was told a tire rotation was included FREE with year maintenance we got - but it wasn't Free! Service people are great-only bump-I was told a tire rotation was included FREE with year maintenance we got - but it wasn't Free! More

Service center I was having a problem with my air conditioner not blowing, it stopped working for almost a week during at the height of our Texas summer. The morning I was having a problem with my air conditioner not blowing, it stopped working for almost a week during at the height of our Texas summer. The morning of the appointment it began working again. Because I had already set the appointment up. I took the car in. I was told when I got there that there was nothing that coud be done to help solve my problem and to bring it back if did it again.REALLY!!!! The guy seemed to not want to be bothered because it was to late in day on a Saturday. Thanks for your help I won't be back. More

Great Service As always, my auto servicing needs were met with friendliness and professionalism - which is why I continue to make this dealership my GO TO place. T As always, my auto servicing needs were met with friendliness and professionalism - which is why I continue to make this dealership my GO TO place. They go out of their way to make my visit as easy as possible. More

Lugnut key Everyone at the mesquite location is super friendly and make you feel so welcomed. They always have complimentary drinks and snacks, they also make su Everyone at the mesquite location is super friendly and make you feel so welcomed. They always have complimentary drinks and snacks, they also make sure your ok and if you need anything they are always there to help!!! Great people!!! And they always do a great job on anything I need done to my car. I love my Kia Optima!! More

Amazing service! I was greeted by Heathers Stallings and she was so nice and very knowledgeable! She greeted me with an amazing smiling and took the time to explain ev I was greeted by Heathers Stallings and she was so nice and very knowledgeable! She greeted me with an amazing smiling and took the time to explain everything to me. This was my first visit to this location since moving here last month and Southwest Kia will definitely be my place for all my service needs and when it's time to purchase a new car I will definitely be visiting the sales floor! More

Great service from Heather. Heather was fantastic I brought my car in for my 1st oil change & I was explaining to Heather that I had a problem with the door not closing all the Heather was fantastic I brought my car in for my 1st oil change & I was explaining to Heather that I had a problem with the door not closing all the way. She got the car inspected & the problem was fixed by the end of the day. She went above & beyond an i really appreciate her great customer service. I will come back to see her again. Thank you Nikia More