Southwest Kia - Mesquite

Had my battery change I deal with Gary everytime I go in there and he does a great job and excellent service I won't go to any one else I deal with Gary everytime I go in there and he does a great job and excellent service I won't go to any one else More

Provides Best Service Everytime We've went to Gary each time we've needed service for seven years and wouldn't use anyone else. He's the reason we continue to buy Kia's. He's great! We've went to Gary each time we've needed service for seven years and wouldn't use anyone else. He's the reason we continue to buy Kia's. He's great! More

oil change service I really appreciate the service I received at Southwest Kia mesquite ,they really cared about the wellbeing of my car. They really care about t I really appreciate the service I received at Southwest Kia mesquite ,they really cared about the wellbeing of my car. They really care about the customer. More

Service was High Magnificent. Service was High Magnificent. Oil, filter and Multi-point inspection, all OK, only $22. Very good service personnel. Will continue to use for servic Service was High Magnificent. Oil, filter and Multi-point inspection, all OK, only $22. Very good service personnel. Will continue to use for service. William. More

New to town I had just moved to the Metroplex from Central Texas. I wanted a dealership that was as good or better than the one I used there. My Kia Optima was du I had just moved to the Metroplex from Central Texas. I wanted a dealership that was as good or better than the one I used there. My Kia Optima was due for an oil change, and I read on yelp that SW Kia was the place to go... The competition had too many bad reviews, and away I went. SW Kia is farther for me to drive, but well worth it. These guys are truly there for customer service. This is my new dealership. More

Excellent service! Very easy. I had an appointment to drop off the car for service, but needed to wait. Everyone was very nice and they took care of the work and even wa Very easy. I had an appointment to drop off the car for service, but needed to wait. Everyone was very nice and they took care of the work and even washed the car. More

Great! Friendly & great customer service! Benny Gonzales is always helpful & informative & I never have any problems when he's taking care of us! Great emplo Friendly & great customer service! Benny Gonzales is always helpful & informative & I never have any problems when he's taking care of us! Great employee! Thank you for all you do! More

Friendly and efficient I can always depend on this service center to handle my needs with courtesy and efficiency. I am regularly updated on the status of the work and upon I can always depend on this service center to handle my needs with courtesy and efficiency. I am regularly updated on the status of the work and upon completion I am given a complete report on possible future maintenance, a warm "Thank you" and a freshly washed vehicle. More

Service center I am definitely one hundred percent satisfied with my recent visit to Southwest Kia. One of the lights had come on my dashboard, so I brought my Forte I am definitely one hundred percent satisfied with my recent visit to Southwest Kia. One of the lights had come on my dashboard, so I brought my Forte in to have it looked at. Craig Greene is the representative from the service department that I dealt with. He was very friendly, polite and professional. He informed me that there was a nail in one of my tires and that it would need to be replaced. He also gave me an estimate on how long it would take for the service to be completed. Everything about the process was to my liking. More

Failure to rotate tires on 2 occasions Aug 13, 2015 requested oil chg. & tire rotation. After completion noticed the tires had not been rotated. On March 17, 2016 requested tire rotation Aug 13, 2015 requested oil chg. & tire rotation. After completion noticed the tires had not been rotated. On March 17, 2016 requested tire rotation & oil change. Again NO TIRE ROTATION was performed according to before & after photos. Everyone at the dealership is very nice & cordial but I will not go back to this service department. Their creditability for actually completing a legit service request that is recommended by the manufacturer has been compromised. Glenn More